Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard
USExmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard
Recalling Firm: Exmark Mfg. Co. Inc., of Beatrice, Neb.
Grund für den Rückruf / Gefahr
TranslatedBearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652. The model and serial numbers are on a metal plate behind the seat. "Exmark" is printed on the side and "Quest" is printed on the front of the mowers. The mowers are red and gray.
Betroffene Produkte
TranslatedExmark Quest 42" ZRT Riding Mowers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2012/Exmark-Quest-ZRT-Riding-Mowers-Recalled-Due-to-Crash-Hazard |
| Title | Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12732.12732a.jpg |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12732.12732b.jpg |
| Images › 2 › Caption | Model and serial number located behind the mower seat |
| Hazards › Name | Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard. |
| Injuries › Name | Exmark has received 18 reports of incidents. No injuries have been reported. |
| Products › Name | Exmark Quest 42" ZRT Riding Mowers |
| Products › Type | Riding Lawn Mowers |
| Products › Category I D | 68453 |
| Products › Number Of Units | About 2,200 |
| Recall I D | 1190 |
| Remedies › Name | Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers. |
| Retailers › Name | Exmark dealers nationwide from March 2009 through April 2010 for between $4,200 and $4,400. |
| Recall Date | 2012-05-02T00:00:00 |
| Description | This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652. The model and serial numbers are on a metal plate behind the seat. "Exmark" is printed on the side and "Quest" is printed on the front of the mowers. The mowers are red and gray. |
| Recall Number | 12732 |
| Manufacturers › Name | Exmark Mfg. Co. Inc., of Beatrice, Neb. |
| Remedy Options › Option | Repair |
| Consumer Contact | For more information, contact Exmark at (800) 667-5296 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's website at www.exmark.com/safety.aspx |
| Last Publish Date | 2016-04-13T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Prüfen Sie weitere Produkte in Ihrem Haushalt
Kostenlose ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Übersicht
- Rückrufendes UnternehmenExmark Mfg. Co. Inc., of Beatrice, Neb.
📢 Warnung teilen
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: Exmark Mfg. Co. Inc., of Beatrice, Neb. - Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard Check if your household is affected: https://therecallfile.com/de/recalls/exmark-quest-zrt-riding-mowers-recalled-due-to-crash-hazard/CPSC-12732
Alarm-Liste abonnieren
Erhalten Sie sofortige E-Mail-Benachrichtigungen bei kritischen Produktrückrufen.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.
Ähnliche Rückrufe
Health CanadaTransport Canada Recall - 2018088 -
Transport Canada Recall - 2018088 -
Tires
Health CanadaTransport Canada Recall - 2018288 -
Transport Canada Recall - 2018288 -
Airbag
Health CanadaTransport Canada Recall - 2018409 -
Transport Canada Recall - 2018409 -
Airbag