CPSCGeneral Alert
Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard
Published: May 2, 2012Recall ID: 12732Category: generalCountry: US
Reason for Recall / Hazard
Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard.
Product Description & Identification
This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652. The model and serial numbers are on a metal plate behind the seat. "Exmark" is printed on the side and "Quest" is printed on the front of the mowers. The mowers are red and gray.
Affected Products
Exmark Quest 42" ZRT Riding Mowers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2012/Exmark-Quest-ZRT-Riding-Mowers-Recalled-Due-to-Crash-Hazard |
| Title | Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12732.12732a.jpg |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12732.12732b.jpg |
| Images › 2 › Caption | Model and serial number located behind the mower seat |
| Hazards › Name | Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard. |
| Injuries › Name | Exmark has received 18 reports of incidents. No injuries have been reported. |
| Products › Name | Exmark Quest 42" ZRT Riding Mowers |
| Products › Type | Riding Lawn Mowers |
| Products › Category I D | 68453 |
| Products › Number Of Units | About 2,200 |
| Recall I D | 1190 |
| Remedies › Name | Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers. |
| Retailers › Name | Exmark dealers nationwide from March 2009 through April 2010 for between $4,200 and $4,400. |
| Recall Date | 2012-05-02T00:00:00 |
| Description | This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652. The model and serial numbers are on a metal plate behind the seat. "Exmark" is printed on the side and "Quest" is printed on the front of the mowers. The mowers are red and gray. |
| Recall Number | 12732 |
| Manufacturers › Name | Exmark Mfg. Co. Inc., of Beatrice, Neb. |
| Remedy Options › Option | Repair |
| Consumer Contact | For more information, contact Exmark at (800) 667-5296 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's website at www.exmark.com/safety.aspx |
| Last Publish Date | 2016-04-13T00:00:00 |
| Manufacturer Countries › Country | United States |