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CPSCGeneral Alert

Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard

Published: May 2, 2012Recall ID: 12732Category: generalCountry: US

Reason for Recall / Hazard

Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard.

Product Description & Identification

This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652. The model and serial numbers are on a metal plate behind the seat. "Exmark" is printed on the side and "Quest" is printed on the front of the mowers. The mowers are red and gray.

Affected Products

Exmark Quest 42" ZRT Riding Mowers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2012/Exmark-Quest-ZRT-Riding-Mowers-Recalled-Due-to-Crash-Hazard
TitleExmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2012.12732.12732a.jpg
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2012.12732.12732b.jpg
Images › 2 › CaptionModel and serial number located behind the mower seat
Hazards › NameBearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard.
Injuries › NameExmark has received 18 reports of incidents. No injuries have been reported.
Products › NameExmark Quest 42" ZRT Riding Mowers
Products › TypeRiding Lawn Mowers
Products › Category I D68453
Products › Number Of UnitsAbout 2,200
Recall I D1190
Remedies › NameConsumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers.
Retailers › NameExmark dealers nationwide from March 2009 through April 2010 for between $4,200 and $4,400.
Recall Date2012-05-02T00:00:00
DescriptionThis recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652. The model and serial numbers are on a metal plate behind the seat. "Exmark" is printed on the side and "Quest" is printed on the front of the mowers. The mowers are red and gray.
Recall Number12732
Manufacturers › NameExmark Mfg. Co. Inc., of Beatrice, Neb.
Remedy Options › OptionRepair
Consumer ContactFor more information, contact Exmark at (800) 667-5296 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's website at www.exmark.com/safety.aspx
Last Publish Date2016-04-13T00:00:00
Manufacturer Countries › CountryUnited States

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Overview

  • Recalling FirmExmark Mfg. Co. Inc., of Beatrice, Neb.
Recall Hazard Severity
Caution (Class III)
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