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CPSCGeneral Alert

Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard

Name: Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard
Brand: Lite-On Technology Corporation of Taipei, Taiwan
SKU: CPSC-19060
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 6. Februar 2019Rückruf-ID: 19060Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.

Produktbeschreibung & Identifikation

This recall involves Dell hybrid power adapters sold with power banks. The adapter is designed to be disconnected from the power bank via release tabs. The recalled adapters were manufactured from January 2017 through March 2017 and can be used separately from the power bank while connected to a power outlet. The adapter is black and darker in color than the power bank with a Dell logo on the back label. The adapters have the following manufacture code -"CN-05G53P - LOC00 - XXX - XXXX - AXX" printed on the back of the unit, where "X" represents a numerical value. A full listing of the recalled adapter manufacture codes included in the recall are listed on www.dellproduct.com

Betroffene Produkte

Hybrid Power Adapters sold with Power Banks

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2019/Dell-Recalls-Hybrid-Power-Adapters-Sold-with-Power-Banks-Due-to-Shock-Hazard
Title	Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/1333_1.jpeg
Images › 1 › Caption	Light-gray Dell Power Bank with the recalled dark-gray Dell Hybrid Power Adapter.
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/1333_2.jpeg
Images › 2 › Caption	Label of recalled Dell Hybrid Power Adapters sold with Dell Power Banks.
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/1333_3.png
Images › 3 › Caption	Detached casing of recalled Dell Hybrid Power Adapter sold with Dell Power Banks.
Hazards › Name	The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.
Injuries › Name	Dell has received 11 reports of the hybrid power adapter breaking and exposing the internal components. No injuries have been reported.
Products › Name	Hybrid Power Adapters sold with Power Banks
Products › Number Of Units	About 8,900 (in addition, about 475 were sold in Canada)
Recall I D	8485
Remedies › Name	Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.
Importers › Name	Dell Inc. of Round Rock, Texas
Retailers › Name	Dell.com, Amazon.com, Microcenter.com, and other electronic online retailers nationwide from February 2017 through August 2018 for between $125 and $200.
Recall Date	2019-02-06T00:00:00
Description	This recall involves Dell hybrid power adapters sold with power banks. The adapter is designed to be disconnected from the power bank via release tabs. The recalled adapters were manufactured from January 2017 through March 2017 and can be used separately from the power bank while connected to a power outlet. The adapter is black and darker in color than the power bank with a Dell logo on the back label. The adapters have the following manufacture code -"CN-05G53P - LOC00 - XXX - XXXX - AXX" printed on the back of the unit, where "X" represents a numerical value. A full listing of the recalled adapter manufacture codes included in the recall are listed on www.dellproduct.com
Distributors › Name	Dell Inc. of Round Rock, Texas
Recall Number	19060
Manufacturers › Name	Lite-On Technology Corporation of Taipei, Taiwan
Remedy Options › Option	Replace
Inconjunctions › U R L	http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/68588r-eng.php
Consumer Contact	Dell toll-free at 855-305-9057 anytime or online at www.dellproduct.com , click Lookup, and enter the first 20 characters of the manufacture code without the dashes.
Last Publish Date	2019-02-06T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Rückrufendes UnternehmenLite-On Technology Corporation of Taipei, Taiwan

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Lite-On Technology Corporation of Taipei, Taiwan - Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard

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https://therecallfile.com/de/recalls/dell-recalls-hybrid-power-adapters-sold-with-power-banks-due-to-shock/CPSC-19060

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