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CPSCGeneral Alert

Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard

Published: February 6, 2019Recall ID: 19060Category: generalCountry: US

Reason for Recall / Hazard

The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.

Product Description & Identification

This recall involves Dell hybrid power adapters sold with power banks. The adapter is designed to be disconnected from the power bank via release tabs. The recalled adapters were manufactured from January 2017 through March 2017 and can be used separately from the power bank while connected to a power outlet. The adapter is black and darker in color than the power bank with a Dell logo on the back label. The adapters have the following manufacture code -"CN-05G53P - LOC00 - XXX - XXXX - AXX" printed on the back of the unit, where "X" represents a numerical value. A full listing of the recalled adapter manufacture codes included in the recall are listed on www.dellproduct.com

Affected Products

Hybrid Power Adapters sold with Power Banks

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2019/Dell-Recalls-Hybrid-Power-Adapters-Sold-with-Power-Banks-Due-to-Shock-Hazard
TitleDell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1333_1.jpeg
Images › 1 › CaptionLight-gray Dell Power Bank with the recalled dark-gray Dell Hybrid Power Adapter.
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/1333_2.jpeg
Images › 2 › CaptionLabel of recalled Dell Hybrid Power Adapters sold with Dell Power Banks.
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/1333_3.png
Images › 3 › CaptionDetached casing of recalled Dell Hybrid Power Adapter sold with Dell Power Banks.
Hazards › NameThe hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.
Injuries › NameDell has received 11 reports of the hybrid power adapter breaking and exposing the internal components. No injuries have been reported.
Products › NameHybrid Power Adapters sold with Power Banks
Products › Number Of UnitsAbout 8,900 (in addition, about 475 were sold in Canada)
Recall I D8485
Remedies › NameConsumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.
Importers › NameDell Inc. of Round Rock, Texas
Retailers › NameDell.com, Amazon.com, Microcenter.com, and other electronic online retailers nationwide from February 2017 through August 2018 for between $125 and $200.
Recall Date2019-02-06T00:00:00
DescriptionThis recall involves Dell hybrid power adapters sold with power banks. The adapter is designed to be disconnected from the power bank via release tabs. The recalled adapters were manufactured from January 2017 through March 2017 and can be used separately from the power bank while connected to a power outlet. The adapter is black and darker in color than the power bank with a Dell logo on the back label. The adapters have the following manufacture code -"CN-05G53P - LOC00 - XXX - XXXX - AXX" printed on the back of the unit, where "X" represents a numerical value. A full listing of the recalled adapter manufacture codes included in the recall are listed on www.dellproduct.com
Distributors › NameDell Inc. of Round Rock, Texas
Recall Number19060
Manufacturers › NameLite-On Technology Corporation of Taipei, Taiwan
Remedy Options › OptionReplace
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/68588r-eng.php
Consumer ContactDell toll-free at 855-305-9057 anytime or online at www.dellproduct.com , click Lookup, and enter the first 20 characters of the manufacture code without the dashes.
Last Publish Date2019-02-06T00:00:00
Manufacturer Countries › CountryChina

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Overview

  • Recalling FirmLite-On Technology Corporation of Taipei, Taiwan
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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