Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard
USCustomatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard
Recalling Firm: PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
Grund für den Rückruf / Gefahr
TranslatedThe bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.
Produktbeschreibung & Identifikation
TranslatedThis recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below. Model Numbers RI-AB52-A18-WWM-L-U-H-CCBH4-AC RI-AB52-A18-WWM-L-U-H-CCBH2-AC RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B Reflexion 7 CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM PB-ABL-A18-WWM-DR-AC CM-ABD-A18-WWM-AC CM-ABF-A18-WWM-U-AC-W8-SR CM-ABT-A18-WWM-U-AC-SR CM-ABF-A18-WWM-U-AC-W-SR-H F04-00004
Betroffene Produkte
TranslatedAdjustable beds
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2017/Customatic-Beds-Recalls-Adjustable-Beds |
| Title | Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/bed 1.png |
| Images › 1 › Caption | Recalled Customatic bed bases |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/bed 2.png |
| Images › 2 › Caption | Recalled Customatic bed bases |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/bed 3.png |
| Images › 3 › Caption | Recalled Customatic bed bases |
| Hazards › Name | The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers. |
| Injuries › Name | None reported |
| Products › Name | Adjustable beds |
| Products › Number Of Units | About 50,000 |
| Recall I D | 8026 |
| Remedies › Name | Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair. |
| Importers › Name | PPJ, LLC; d.b.a Customatic Beds of Natick, Mass. |
| Retailers › Name | Sleepy's and other mattress stores nationwide from June 2012 through January 2017 for about $1,500. |
| Recall Date | 2017-04-12T00:00:00 |
| Description | This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below. Model Numbers RI-AB52-A18-WWM-L-U-H-CCBH4-AC RI-AB52-A18-WWM-L-U-H-CCBH2-AC RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B Reflexion 7 CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM PB-ABL-A18-WWM-DR-AC CM-ABD-A18-WWM-AC CM-ABF-A18-WWM-U-AC-W8-SR CM-ABT-A18-WWM-U-AC-SR CM-ABF-A18-WWM-U-AC-W-SR-H F04-00004 |
| Distributors › Name | PPJ, LLC; d.b.a Customatic Beds of Natick, Mass. |
| Recall Number | 17130 |
| Manufacturers › Name | PPJ, LLC; d.b.a Customatic Beds of Natick, Mass. |
| Remedy Options › Option | Repair |
| Consumer Contact | Customatic Beds toll-free at 844-815-9023 from 9 a.m. through 9 p.m. ET Monday through Saturday or online at www.customaticbeds.com and click on Recall Notice for more information. |
| Last Publish Date | 2017-04-12T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Prüfen Sie weitere Produkte in Ihrem Haushalt
Kostenlose ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Übersicht
- Rückrufendes UnternehmenPPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
📢 Warnung teilen
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: PPJ, LLC; d.b.a Customatic Beds of Natick, Mass. - Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard Check if your household is affected: https://therecallfile.com/de/recalls/customatic-beds-recalls-adjustable-beds-due-to-electric-shock-hazard/CPSC-17130
Alarm-Liste abonnieren
Erhalten Sie sofortige E-Mail-Benachrichtigungen bei kritischen Produktrückrufen.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.
Ähnliche Rückrufe
Health CanadaTransport Canada Recall - 2018088 -
Transport Canada Recall - 2018088 -
Tires
Health CanadaTransport Canada Recall - 2018288 -
Transport Canada Recall - 2018288 -
Airbag
Health CanadaTransport Canada Recall - 2018409 -
Transport Canada Recall - 2018409 -
Airbag