Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard
Reason for Recall / Hazard
The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.
Product Description & Identification
This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below. Model Numbers RI-AB52-A18-WWM-L-U-H-CCBH4-AC RI-AB52-A18-WWM-L-U-H-CCBH2-AC RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B Reflexion 7 CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM PB-ABL-A18-WWM-DR-AC CM-ABD-A18-WWM-AC CM-ABF-A18-WWM-U-AC-W8-SR CM-ABT-A18-WWM-U-AC-SR CM-ABF-A18-WWM-U-AC-W-SR-H F04-00004
Affected Products
Adjustable beds
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2017/Customatic-Beds-Recalls-Adjustable-Beds |
| Title | Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/bed 1.png |
| Images › 1 › Caption | Recalled Customatic bed bases |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/bed 2.png |
| Images › 2 › Caption | Recalled Customatic bed bases |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/bed 3.png |
| Images › 3 › Caption | Recalled Customatic bed bases |
| Hazards › Name | The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers. |
| Injuries › Name | None reported |
| Products › Name | Adjustable beds |
| Products › Number Of Units | About 50,000 |
| Recall I D | 8026 |
| Remedies › Name | Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair. |
| Importers › Name | PPJ, LLC; d.b.a Customatic Beds of Natick, Mass. |
| Retailers › Name | Sleepy's and other mattress stores nationwide from June 2012 through January 2017 for about $1,500. |
| Recall Date | 2017-04-12T00:00:00 |
| Description | This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below. Model Numbers RI-AB52-A18-WWM-L-U-H-CCBH4-AC RI-AB52-A18-WWM-L-U-H-CCBH2-AC RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B Reflexion 7 CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM PB-ABL-A18-WWM-DR-AC CM-ABD-A18-WWM-AC CM-ABF-A18-WWM-U-AC-W8-SR CM-ABT-A18-WWM-U-AC-SR CM-ABF-A18-WWM-U-AC-W-SR-H F04-00004 |
| Distributors › Name | PPJ, LLC; d.b.a Customatic Beds of Natick, Mass. |
| Recall Number | 17130 |
| Manufacturers › Name | PPJ, LLC; d.b.a Customatic Beds of Natick, Mass. |
| Remedy Options › Option | Repair |
| Consumer Contact | Customatic Beds toll-free at 844-815-9023 from 9 a.m. through 9 p.m. ET Monday through Saturday or online at www.customaticbeds.com and click on Recall Notice for more information. |
| Last Publish Date | 2017-04-12T00:00:00 |
| Manufacturer Countries › Country | Taiwan |