CPSCGeneral Alert

Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard

Name: Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard
Brand: PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
SKU: CPSC-17130
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: April 12, 2017Recall ID: 17130Category: generalCountry: US

Reason for Recall / Hazard

The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.

Product Description & Identification

This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below. Model Numbers RI-AB52-A18-WWM-L-U-H-CCBH4-AC RI-AB52-A18-WWM-L-U-H-CCBH2-AC RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B Reflexion 7 CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM PB-ABL-A18-WWM-DR-AC CM-ABD-A18-WWM-AC CM-ABF-A18-WWM-U-AC-W8-SR CM-ABT-A18-WWM-U-AC-SR CM-ABF-A18-WWM-U-AC-W-SR-H F04-00004

Affected Products

Adjustable beds

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2017/Customatic-Beds-Recalls-Adjustable-Beds
Title	Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/bed 1.png
Images › 1 › Caption	Recalled Customatic bed bases
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/bed 2.png
Images › 2 › Caption	Recalled Customatic bed bases
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/bed 3.png
Images › 3 › Caption	Recalled Customatic bed bases
Hazards › Name	The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.
Injuries › Name	None reported
Products › Name	Adjustable beds
Products › Number Of Units	About 50,000
Recall I D	8026
Remedies › Name	Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.
Importers › Name	PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
Retailers › Name	Sleepy's and other mattress stores nationwide from June 2012 through January 2017 for about $1,500.
Recall Date	2017-04-12T00:00:00
Description	This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below. Model Numbers RI-AB52-A18-WWM-L-U-H-CCBH4-AC RI-AB52-A18-WWM-L-U-H-CCBH2-AC RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B Reflexion 7 CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM PB-ABL-A18-WWM-DR-AC CM-ABD-A18-WWM-AC CM-ABF-A18-WWM-U-AC-W8-SR CM-ABT-A18-WWM-U-AC-SR CM-ABF-A18-WWM-U-AC-W-SR-H F04-00004
Distributors › Name	PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
Recall Number	17130
Manufacturers › Name	PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
Remedy Options › Option	Repair
Consumer Contact	Customatic Beds toll-free at 844-815-9023 from 9 a.m. through 9 p.m. ET Monday through Saturday or online at www.customaticbeds.com and click on Recall Notice for more information.
Last Publish Date	2017-04-12T00:00:00
Manufacturer Countries › Country	Taiwan

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Overview

Recalling FirmPPJ, LLC; d.b.a Customatic Beds of Natick, Mass.

Recall Hazard Severity

Caution (Class III)

Official Agency Alert

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🚨 SAFETY ALERT: PPJ, LLC; d.b.a Customatic Beds of Natick, Mass. - Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard

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https://therecallfile.com/recalls/customatic-beds-recalls-adjustable-beds-due-to-electric-shock-hazard/CPSC-17130

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