All MiniMed 640G, 670G, 700, 770G, and 780G Insulin Pumps
AustraliaAll MiniMed 640G, 670G, 700, 770G, and 780G Insulin Pumps
Grund für den Rückruf / Gefahr
TranslatedThe gold battery cap contact may fall off when the user is charging the battery. If the contact falls off, the 'Insert battery' alarm will not clear automatically when the user inserts a new AA battery as the circuit is not complete. This will result in the alarm escalating to a siren and then the pump will shut down and will not power up.
Produktbeschreibung & Identifikation
TranslatedReason / Defects: The gold battery cap contact may fall off when the user is charging the battery. If the contact falls off, the 'Insert battery' alarm will not clear automatically when the user inserts a new AA battery as the circuit is not complete. This will result in the alarm escalating to a siren and then the pump will shut down and will not power up. Hazards: If insulin delivery is suspended, this may lead to major hyperglycemia which can result in serious health complications. In severe cases of hyperglycemia, the user may experience diabetic ketoacidosis and may require hospitalisation or intervention from a medical professional. What to do: Medtronic will contact affected users in writing to advise them of the issue. Consumers are advised to follow the interim actions outlined in the customer letter and to have an alternate means of insulin therapy available. For more details see https://apps.tga.gov.au/Prod/sara/arn-detail.aspx?k=RC-2022-RN-00725-1 For further information, please contact Medtronic Technical Support by phone on 1800 777 808.
Betroffene Produkte
TranslatedAll MiniMed 640G, 670G, 700, 770G, and 780G Insulin Pumps MiniMed pumps are intended for continuous insulin delivery and delivery of user activated insulin boluses, for the management of diabetes mellitus in persons requiring insulin. ARTGs 95763, 308140, 332201 and 376091
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 2c86c2a3-93fa-4dd6-bcb1-12f1ff779780 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/all-minimed-640g-670g-700-770g-and-780g-insulin-pumps |
| Pub Date | Thu, 09 Jun 2022 00:00:00 +0000 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought All MiniMed 640G, 670G, 700, 770G, and 780G Insulin Pumps?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: All MiniMed 640G, 670G, 700, 770G, and 780G Insulin Pumps Check if your household is affected: https://therecallfile.com/de/recalls/all-minimed-640g-670g-700-770g-and-780g-insulin-pumps/AU-2c86c2a3-93fa-4dd6-bcb1-12f1ff779780
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