Yamaha Recalls Digital Wireless Equipment for Electric Guitars Due to Fire and Injury Hazards
USYamaha Recalls Digital Wireless Equipment for Electric Guitars Due to Fire and Injury Hazards
Reason for Recall / Hazard
The lithium-ion battery can overheat and the battery cover can separate with force, posing fire and injury hazards.
Product Description & Identification
This recall involves Line 6 Relay G10, G10S (G10SR), and G10T Digital Wireless Guitar System (G10 Family of Products) that allows an electric guitar to be connected wirelessly to an amplifier. The system consists of a transmitter, a receiver, and a charger. The receivers have both a 1/4" and XLR output to connect to an amplifier or other audio equipment. The products are black in color. The Relay G10T transmitter is stamped "Relay G10" and has a four-digit date code followed by a six-digit individual serial number. G10 G10S (G10SR) G10T Serial #### Serial ### Serial ### 6601000001 6736000001 6640000001
Affected Products
Line 6 Relay G10 Digital Wireless Guitar Systems and USB Charging Cables
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Yamaha-Recalls-Digital-Wireless-Equipment-for-Electric-Guitars-Due-to-Fire-and-Injury-Hazards |
| Title | Yamaha Recalls Digital Wireless Equipment for Electric Guitars Due to Fire and Injury Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-03-12 at 2.16.45 PM.png |
| Images › 1 › Caption | Recalled Relay G10 (G10T Transmitter and G10R Receiver) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-03-12 at 2.17.03 PM.png |
| Images › 2 › Caption | Recalled Relay G10S System (G10T Transmitter, G10SR Receiver) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-03-12 at 2.17.10 PM.png |
| Images › 3 › Caption | Recalled Relay G10 USB Charge Cable |
| Hazards › Name | The lithium-ion battery can overheat and the battery cover can separate with force, posing fire and injury hazards. |
| Injuries › Name | Yamaha is aware of four incidents worldwide of the battery cover separating forcefully from the transmitter, including one report of minor property damage. No injuries have been reported. |
| Products › Name | Line 6 Relay G10 Digital Wireless Guitar Systems and USB Charging Cables |
| Products › Number Of Units | About 82,000 (In addition, about 4,700 units were sold in Canada) |
| Recall I D | 8764 |
| Remedies › Name | Consumers should immediately stop using the recalled products and contact Yamaha to receive a free repair for the G10 Family of Products, and a full refund for the G10T USB charging cable. |
| Importers › Name | Yamaha Guitar Group Inc., of Calabasas, Calif. |
| Retailers › Name | Guitar Center, Sweetwater Sound, Musicians Friend, Sam Ash, and other small retailers nationwide and online at Amazon.com from March 2016 through December 2019 for about $180 for the G10, $250 for the G10S, $100 for the G10T and about $15 for the USB Charging cable. |
| Recall Date | 2020-03-12T00:00:00 |
| Description | This recall involves Line 6 Relay G10, G10S (G10SR), and G10T Digital Wireless Guitar System (G10 Family of Products) that allows an electric guitar to be connected wirelessly to an amplifier. The system consists of a transmitter, a receiver, and a charger. The receivers have both a 1/4" and XLR output to connect to an amplifier or other audio equipment. The products are black in color. The Relay G10T transmitter is stamped "Relay G10" and has a four-digit date code followed by a six-digit individual serial number. G10 G10S (G10SR) G10T Serial #### Serial ### Serial ### 6601000001 6736000001 6640000001 |
| Recall Number | 20089 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Repair |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/72529r-eng.php |
| Consumer Contact | Yamaha toll-free at 877- 865-4636 from 8 a.m. to 4 p.m. PT, Monday through Friday, or online at www.line6.com and click on “Corrective Action” or go to www.line6.com/g10recall for information on how to download a firmware update for the G10 Family of Products and to get a refund for the charging cable. |
| Last Publish Date | 2020-03-12T00:00:00 |
| Manufacturer Countries › Country | China |
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