CPSCGeneral Alert
Yamaha Recalls Digital Wireless Equipment for Electric Guitars Due to Fire and I...
Published: March 12, 2020Recall ID: 20089Category: generalCountry: US
Reason for Recall / Hazard
The lithium-ion battery can overheat and the battery cover can separate with force, posing fire and injury hazards.
Product Description & Identification
This recall involves Line 6 Relay G10, G10S (G10SR), and G10T Digital Wireless Guitar System (G10 Family of Products) that allows an electric guitar to be connected wirelessly to an amplifier. The system consists of a transmitter, a receiver, and a charger. The receivers have both a 1/4" and XLR output to connect to an amplifier or other audio equipment. The products are black in color. The Relay G10T transmitter is stamped "Relay G10" and has a four-digit date code followed by a six-digit individual serial number. G10 G10S (G10SR) G10T Serial #### Serial ### Serial ### 6601000001 6736000001 6640000001
Affected Products
Line 6 Relay G10 Digital Wireless Guitar Systems and USB Charging Cables
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Yamaha-Recalls-Digital-Wireless-Equipment-for-Electric-Guitars-Due-to-Fire-and-Injury-Hazards |
| Title | Yamaha Recalls Digital Wireless Equipment for Electric Guitars Due to Fire and Injury Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-03-12 at 2.16.45 PM.png |
| Images › 1 › Caption | Recalled Relay G10 (G10T Transmitter and G10R Receiver) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-03-12 at 2.17.03 PM.png |
| Images › 2 › Caption | Recalled Relay G10S System (G10T Transmitter, G10SR Receiver) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-03-12 at 2.17.10 PM.png |
| Images › 3 › Caption | Recalled Relay G10 USB Charge Cable |
| Hazards › Name | The lithium-ion battery can overheat and the battery cover can separate with force, posing fire and injury hazards. |
| Injuries › Name | Yamaha is aware of four incidents worldwide of the battery cover separating forcefully from the transmitter, including one report of minor property damage. No injuries have been reported. |
| Products › Name | Line 6 Relay G10 Digital Wireless Guitar Systems and USB Charging Cables |
| Products › Number Of Units | About 82,000 (In addition, about 4,700 units were sold in Canada) |
| Recall I D | 8764 |
| Remedies › Name | Consumers should immediately stop using the recalled products and contact Yamaha to receive a free repair for the G10 Family of Products, and a full refund for the G10T USB charging cable. |
| Importers › Name | Yamaha Guitar Group Inc., of Calabasas, Calif. |
| Retailers › Name | Guitar Center, Sweetwater Sound, Musicians Friend, Sam Ash, and other small retailers nationwide and online at Amazon.com from March 2016 through December 2019 for about $180 for the G10, $250 for the G10S, $100 for the G10T and about $15 for the USB Charging cable. |
| Recall Date | 2020-03-12T00:00:00 |
| Description | This recall involves Line 6 Relay G10, G10S (G10SR), and G10T Digital Wireless Guitar System (G10 Family of Products) that allows an electric guitar to be connected wirelessly to an amplifier. The system consists of a transmitter, a receiver, and a charger. The receivers have both a 1/4" and XLR output to connect to an amplifier or other audio equipment. The products are black in color. The Relay G10T transmitter is stamped "Relay G10" and has a four-digit date code followed by a six-digit individual serial number. G10 G10S (G10SR) G10T Serial #### Serial ### Serial ### 6601000001 6736000001 6640000001 |
| Recall Number | 20089 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Repair |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/72529r-eng.php |
| Consumer Contact | Yamaha toll-free at 877- 865-4636 from 8 a.m. to 4 p.m. PT, Monday through Friday, or online at www.line6.com and click on “Corrective Action” or go to www.line6.com/g10recall for information on how to download a firmware update for the G10 Family of Products and to get a refund for the charging cable. |
| Last Publish Date | 2020-03-12T00:00:00 |
| Manufacturer Countries › Country | China |