Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards
USXtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards
Reason for Recall / Hazard
The hair dryer and power cord can overheat and catch on fire, posing fire, burn and electrical shock hazards.
Product Description & Identification
This recall involves the Allure and Allure Pro 2200W ionic ceramic hair dryers. The hand-held hair dryers are black or white and include a concentrator nozzle. The hair dryers were sold separately or as part of various hair care kits that included hair treatment products, a flat iron or a diffuser. Many of the units have a label located underneath the back of the unit bearing the following SKU numbers: XTV010001, XTV010001N, XTV010002, or XTV010002N. All units have "xtava" imprinted on the blower end of the hair dryer.
Affected Products
Allure and Allure Pro hair dryers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Xtava-Recalls-Allure-Hair-Dryers-Due-to-Fire-Burn-and-Electrical-Shock-Hazards |
| Title | Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic1_38.jpg |
| Images › 1 › Caption | Allure XTV010002N, XTV010002 (White) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic2_27.jpg |
| Images › 2 › Caption | Allure XTV010001N, XTV010001 (Black) |
| Hazards › Name | The hair dryer and power cord can overheat and catch on fire, posing fire, burn and electrical shock hazards. |
| Injuries › Name | The firm has received 193 reports of the hair dryers or power cords overheating, melting, exploding or catching fire, including 18 reports of burns and two reports of a minor electrical shock. Four of the reported burn incidents resulted in a blister to the hand, wrist or finger. One consumer reported a severe burn. |
| Products › Name | Allure and Allure Pro hair dryers |
| Products › Number Of Units | About 235,000 |
| Recall I D | 8377 |
| Remedies › Name | Consumers should immediately stop using the hair dryers and contact Xtava to receive a free replacement hair dryer. |
| Importers › Name | Xtava LLC, of New York |
| Retailers › Name | Online at Amazon.com, eBay.com, Walmart.com, Xtava.com, Groupon.com and other websites from October 2014 through August 2018 for between $15 and $60 when sold separately, and for between $20 and $80 when sold as part of a hair care kit. |
| Recall Date | 2018-08-15T00:00:00 |
| Description | This recall involves the Allure and Allure Pro 2200W ionic ceramic hair dryers. The hand-held hair dryers are black or white and include a concentrator nozzle. The hair dryers were sold separately or as part of various hair care kits that included hair treatment products, a flat iron or a diffuser. Many of the units have a label located underneath the back of the unit bearing the following SKU numbers: XTV010001, XTV010001N, XTV010002, or XTV010002N. All units have "xtava" imprinted on the blower end of the hair dryer. |
| Recall Number | 18205 |
| Remedy Options › Option | Replace |
| Consumer Contact | Xtava toll-free at 877-643-8440 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.xtava.com and click on “Product Recalls” or https://recall-xtava-allure.expertinquiry.com for more information. |
| Last Publish Date | 2018-08-15T00:00:00 |
| Manufacturer Countries › Country | China |
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
📢 Share Warning
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards Check if your household is affected: https://therecallfile.com/recalls/xtava-recalls-allure-hair-dryers-due-to-fire-burn-and-electrical-shock/CPSC-18205
Join Alertlist
Get instant email updates whenever critical safety recalls like this are published.
Featured on Product Hunt
Help support our public safety mission and check out our community launch.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.
Related Recalls
Health CanadaTransport Canada Recall - 2018088 -
Transport Canada Recall - 2018088 -
Tires
Health CanadaTransport Canada Recall - 2018288 -
Transport Canada Recall - 2018288 -
Airbag
Health CanadaTransport Canada Recall - 2018409 -
Transport Canada Recall - 2018409 -
Airbag