CPSCGeneral Alert
Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards
Published: August 15, 2018Recall ID: 18205Category: generalCountry: US
Reason for Recall / Hazard
The hair dryer and power cord can overheat and catch on fire, posing fire, burn and electrical shock hazards.
Product Description & Identification
This recall involves the Allure and Allure Pro 2200W ionic ceramic hair dryers. The hand-held hair dryers are black or white and include a concentrator nozzle. The hair dryers were sold separately or as part of various hair care kits that included hair treatment products, a flat iron or a diffuser. Many of the units have a label located underneath the back of the unit bearing the following SKU numbers: XTV010001, XTV010001N, XTV010002, or XTV010002N. All units have "xtava" imprinted on the blower end of the hair dryer.
Affected Products
Allure and Allure Pro hair dryers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Xtava-Recalls-Allure-Hair-Dryers-Due-to-Fire-Burn-and-Electrical-Shock-Hazards |
| Title | Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic1_38.jpg |
| Images › 1 › Caption | Allure XTV010002N, XTV010002 (White) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic2_27.jpg |
| Images › 2 › Caption | Allure XTV010001N, XTV010001 (Black) |
| Hazards › Name | The hair dryer and power cord can overheat and catch on fire, posing fire, burn and electrical shock hazards. |
| Injuries › Name | The firm has received 193 reports of the hair dryers or power cords overheating, melting, exploding or catching fire, including 18 reports of burns and two reports of a minor electrical shock. Four of the reported burn incidents resulted in a blister to the hand, wrist or finger. One consumer reported a severe burn. |
| Products › Name | Allure and Allure Pro hair dryers |
| Products › Number Of Units | About 235,000 |
| Recall I D | 8377 |
| Remedies › Name | Consumers should immediately stop using the hair dryers and contact Xtava to receive a free replacement hair dryer. |
| Importers › Name | Xtava LLC, of New York |
| Retailers › Name | Online at Amazon.com, eBay.com, Walmart.com, Xtava.com, Groupon.com and other websites from October 2014 through August 2018 for between $15 and $60 when sold separately, and for between $20 and $80 when sold as part of a hair care kit. |
| Recall Date | 2018-08-15T00:00:00 |
| Description | This recall involves the Allure and Allure Pro 2200W ionic ceramic hair dryers. The hand-held hair dryers are black or white and include a concentrator nozzle. The hair dryers were sold separately or as part of various hair care kits that included hair treatment products, a flat iron or a diffuser. Many of the units have a label located underneath the back of the unit bearing the following SKU numbers: XTV010001, XTV010001N, XTV010002, or XTV010002N. All units have "xtava" imprinted on the blower end of the hair dryer. |
| Recall Number | 18205 |
| Remedy Options › Option | Replace |
| Consumer Contact | Xtava toll-free at 877-643-8440 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.xtava.com and click on “Product Recalls” or https://recall-xtava-allure.expertinquiry.com for more information. |
| Last Publish Date | 2018-08-15T00:00:00 |
| Manufacturer Countries › Country | China |