CPSCGeneral Alert

XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold

Name: XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold
Brand: XO
SKU: CPSC-16010
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: October 20, 2015Recall ID: 16010Category: generalCountry: US

Reason for Recall / Hazard

Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.

Product Description & Identification

This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use but marketed for use with Xbox One gaming systems. The headsets are black with green trim and have soft ear-cups, an audio controller and a removable microphone. They are packaged with an audio adapter. Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone. The serial number is printed on the inside of the headband of the headset and on the bottom flap of the box.

Affected Products

Ear Force® XO FOUR Stealth gaming headset

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2016/XO-FOUR-Stealth-Gaming-Headsets-Recalled-By-Turtle-Beach
Title	XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2016.16010.headset.jpg
Images › 1 › Caption	Ear Force® XO FOUR Stealth gaming headset
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2016.16010.Packaging.jpg
Images › 2 › Caption	Ear Force® XO FOUR Stealth gaming headset marketed for use with Xbox One systems
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2016.16010.Serial-Number-Location.jpg
Images › 3 › Caption	Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone.
Hazards › Name	Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.
Injuries › Name	Turtle Beach has received six reports of mold on the headsets. No injuries have been reported.
Products › Name	Ear Force® XO FOUR Stealth gaming headset
Products › Type	Audio and Radio
Products › Category I D	67656
Products › Number Of Units	About 59,500
Recall I D	6543
Remedies › Name	Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset.
Retailers › Name	Best Buy, GameStop, Target and Walmart nationwide and online at Amazon.com from June 2015 to September 2015 for about $100.
Recall Date	2015-10-20T00:00:00
Description	This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use but marketed for use with Xbox One gaming systems. The headsets are black with green trim and have soft ear-cups, an audio controller and a removable microphone. They are packaged with an audio adapter. Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone. The serial number is printed on the inside of the headband of the headset and on the bottom flap of the box.
Distributors › Name	Turtle Beach Corporation, of San Diego, Calif.
Recall Number	16010
Remedy Options › Option	Replace
Consumer Contact	Turtle Beach toll-free at 855-868-4832 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.turtlebeach.com and click on the recall link on the homepage for more information.
Last Publish Date	2015-10-20T00:00:00
Manufacturer Countries › Country	China

Check Other Products In Your Household

Free Safety Tools

Safety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:

Barcode Scanner VIN Vehicle Check Pantry Safety Audit

Overview

Recall Hazard Severity

Caution (Class III)

Official Agency Alert

📢 Share Warning

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold

Check if your household is affected:
https://therecallfile.com/recalls/xo-four-stealth-gaming-headsets-recalled-by-turtle-beach-due-to-risk-o/CPSC-16010

WhatsApp Facebook

Join Alertlist

Get instant email updates whenever critical safety recalls like this are published.

Featured on Product Hunt

Help support our public safety mission and check out our community launch.

Support The Recall File

Help keep official recall alerts free, accessible, and fast for everyone.

Spread the WordXO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold

XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold