CPSCGeneral Alert

Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard

Name: Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard
Brand: GN Netcom Inc., of Nashua, New Hampshire, Amperex Technology Limite...
SKU: CPSC-09010
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: October 14, 2008Recall ID: 09010Category: generalCountry: US

Reason for Recall / Hazard

An internal short circuit in the lithium-ion polymer batteries can cause the batteries to overheat, posing a fire hazard.

Product Description & Identification

This recall involves ATL lithium-ion polymer batteries in GN9120 wireless headsets. The headsets are intended primarily for professional use in offices and call centers. The product is sold with three components: a base station, headset and power adapter. "GN Netcom" or "GN9120" is printed on the base station and headset. The affected batteries have part number 603028 and have a white plastic enclosure. The batteries are labeled "Made by ATL (Amperex Technology Ltd.)" and "(ATL P/N 603028)." Batteries sold as a replacement part are labeled "GN9120 battery replacement kit."

Affected Products

GN9120 Wireless Headsets

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2009/Wireless-Headset-Batteries-Recalled-by-GN-Netcom-Due-to-Fire-Hazard
Title	Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard
Images › U R L	https://www.cpsc.gov/~/link/2cfac56cbdc14fdfa7cefd54c85eaabb.jpg
Images › Caption	Recalled Wireless Headset
Hazards › Name	An internal short circuit in the lithium-ion polymer batteries can cause the batteries to overheat, posing a fire hazard.
Injuries › Name	GN Netcom has received 10 reports of incidents involving overheating, including three reports of open flames and property damage to furniture on which the headsets were resting.
Products › Name	GN9120 Wireless Headsets
Products › Type	Audio/Video Systems & Accessories
Products › Category I D	1826
Products › Number Of Units	About 525,000 (an additional 675,000 were sold outside the U.S.)
Recall I D	4948
Remedies › Name	Consumers should immediately stop using and unplug the headsets. Consumers should contact GN Netcom to receive a replacement battery.
Retailers › Name	GN Netcom, authorized distributors and resellers nationwide from January 2005 through September 2008 for between $150 and $350 as part of the GN9120 headset and about $20 as a replacement part.
Recall Date	2008-10-14T00:00:00
Description	This recall involves ATL lithium-ion polymer batteries in GN9120 wireless headsets. The headsets are intended primarily for professional use in offices and call centers. The product is sold with three components: a base station, headset and power adapter. "GN Netcom" or "GN9120" is printed on the base station and headset. The affected batteries have part number 603028 and have a white plastic enclosure. The batteries are labeled "Made by ATL (Amperex Technology Ltd.)" and "(ATL P/N 603028)." Batteries sold as a replacement part are labeled "GN9120 battery replacement kit."
Recall Number	09010
Manufacturers › 1 › Name	GN Netcom Inc., of Nashua, New Hampshire
Manufacturers › 2 › Name	Amperex Technology Limited (ATL), of Hong Kong (battery)
Consumer Contact	For additional information, contact GN Netcom at (877) 803-6467 between 9 a.m. and 6 p.m. Monday through Friday ET, or visit the firm's Web site at www.jabra.com
Last Publish Date	2014-05-23T00:00:00
Manufacturer Countries › Country	China

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Overview

Recalling FirmGN Netcom Inc., of Nashua, New Hampshire, Amperex Technology Limited (ATL), of Hong Kong (battery)

Recall Hazard Severity

Caution (Class III)

Official Agency Alert

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🚨 SAFETY ALERT: GN Netcom Inc., of Nashua, New Hampshire, Amperex Technology Limited (ATL), of Hong Kong (battery) - Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard

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https://therecallfile.com/recalls/wireless-headset-batteries-recalled-by-gn-netcom-due-to-fire-hazard/CPSC-09010

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Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard