CPSCGeneral Alert
Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard
Published: October 14, 2008Recall ID: 09010Category: generalCountry: US
Reason for Recall / Hazard
An internal short circuit in the lithium-ion polymer batteries can cause the batteries to overheat, posing a fire hazard.
Product Description & Identification
This recall involves ATL lithium-ion polymer batteries in GN9120 wireless headsets. The headsets are intended primarily for professional use in offices and call centers. The product is sold with three components: a base station, headset and power adapter. "GN Netcom" or "GN9120" is printed on the base station and headset. The affected batteries have part number 603028 and have a white plastic enclosure. The batteries are labeled "Made by ATL (Amperex Technology Ltd.)" and "(ATL P/N 603028)." Batteries sold as a replacement part are labeled "GN9120 battery replacement kit."
Affected Products
GN9120 Wireless Headsets
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2009/Wireless-Headset-Batteries-Recalled-by-GN-Netcom-Due-to-Fire-Hazard |
| Title | Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard |
| Images › U R L | https://www.cpsc.gov/~/link/2cfac56cbdc14fdfa7cefd54c85eaabb.jpg |
| Images › Caption | Recalled Wireless Headset |
| Hazards › Name | An internal short circuit in the lithium-ion polymer batteries can cause the batteries to overheat, posing a fire hazard. |
| Injuries › Name | GN Netcom has received 10 reports of incidents involving overheating, including three reports of open flames and property damage to furniture on which the headsets were resting. |
| Products › Name | GN9120 Wireless Headsets |
| Products › Type | Audio/Video Systems & Accessories |
| Products › Category I D | 1826 |
| Products › Number Of Units | About 525,000 (an additional 675,000 were sold outside the U.S.) |
| Recall I D | 4948 |
| Remedies › Name | Consumers should immediately stop using and unplug the headsets. Consumers should contact GN Netcom to receive a replacement battery. |
| Retailers › Name | GN Netcom, authorized distributors and resellers nationwide from January 2005 through September 2008 for between $150 and $350 as part of the GN9120 headset and about $20 as a replacement part. |
| Recall Date | 2008-10-14T00:00:00 |
| Description | This recall involves ATL lithium-ion polymer batteries in GN9120 wireless headsets. The headsets are intended primarily for professional use in offices and call centers. The product is sold with three components: a base station, headset and power adapter. "GN Netcom" or "GN9120" is printed on the base station and headset. The affected batteries have part number 603028 and have a white plastic enclosure. The batteries are labeled "Made by ATL (Amperex Technology Ltd.)" and "(ATL P/N 603028)." Batteries sold as a replacement part are labeled "GN9120 battery replacement kit." |
| Recall Number | 09010 |
| Manufacturers › 1 › Name | GN Netcom Inc., of Nashua, New Hampshire |
| Manufacturers › 2 › Name | Amperex Technology Limited (ATL), of Hong Kong (battery) |
| Consumer Contact | For additional information, contact GN Netcom at (877) 803-6467 between 9 a.m. and 6 p.m. Monday through Friday ET, or visit the firm's Web site at www.jabra.com |
| Last Publish Date | 2014-05-23T00:00:00 |
| Manufacturer Countries › Country | China |
Overview
- Recalling FirmGN Netcom Inc., of Nashua, New Hampshire, Amperex Technology Limited (ATL), of Hong Kong (battery)