CPSCGeneral Alert
Werner Recalls 20' and 24' Multi-Max Pro Multi-Purpose Ladders Due to Fall Hazar...
Published: August 14, 2025Recall ID: 25431Category: generalCountry: US
Reason for Recall / Hazard
The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.
Product Description & Identification
This recall involves the Werner 20' and 24' Multi-Max Pro multi-purpose ladder. The ladders were sold in silver with a blue top and a blue label on the side rail. The label includes an oval containing the word "Werner" next to the words "MULTI MAX PRO" along with the size and model number ALMP-20IAA or ALMP-24IAA. The ladders also have a long black rope in the back section.
Affected Products
Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Werner-Recalls-20-and-24-Multi-Max-Pro-Multi-Purpose-Ladders-Due-to-Fall-Hazard |
| Title | Werner Recalls 20' and 24' Multi-Max Pro Multi-Purpose Ladders Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/werner-ladder-1.jpg |
| Images › 1 › Caption | Recalled Werner 20’ and 24’ Multi-Max Pro Multi-Purpose Ladder with location of product label and attached black rope |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/werner-ladder-2.jpg |
| Images › 2 › Caption | Recalled Werner 20’ and 24’ Multi-Max Pro Multi-Purpose Ladder label |
| Hazards › Name | The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard. |
| Injuries › Name | The firm has received 18 reports of falls, including 14 reports of injuries resulting in bruising, lacerations, head injuries and fractures to the wrist, leg and ribs. |
| Products › Name | Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders |
| Products › Number Of Units | About 122,250 |
| Recall I D | 10381 |
| Remedies › Name | Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check. |
| Importers › Name | Werner Co., of Itasca, Illinois |
| Retailers › Name | Home Depot stores nationwide and online at HomeDepot.com from November 2021 through February 2024 with average prices between $200 and $281. |
| Recall Date | 2025-08-14T00:00:00 |
| Description | This recall involves the Werner 20' and 24' Multi-Max Pro multi-purpose ladder. The ladders were sold in silver with a blue top and a blue label on the side rail. The label includes an oval containing the word "Werner" next to the words "MULTI MAX PRO" along with the size and model number ALMP-20IAA or ALMP-24IAA. The ladders also have a long black rope in the back section. |
| Product U P Cs › 1 › U P C | 051751143171 |
| Product U P Cs › 2 › U P C | 051751143188 |
| Recall Number | 25431 |
| Remedy Options › Option | Refund |
| Consumer Contact | Werner toll-free at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at ladder@realtimeresults.net, or online at http://www.wernerco.com/recalls or at www.wernerco.com and click on "Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2025-08-14T00:00:00 |
| Manufacturer Countries › Country | China |