Home/Recalls/CPSC-25431
CPSCGeneral Alert

Werner Recalls 20' and 24' Multi-Max Pro Multi-Purpose Ladders Due to Fall Hazard

Published: August 14, 2025Recall ID: 25431Category: generalCountry: US

Reason for Recall / Hazard

The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.

Product Description & Identification

This recall involves the Werner 20' and 24' Multi-Max Pro multi-purpose ladder. The ladders were sold in silver with a blue top and a blue label on the side rail. The label includes an oval containing the word "Werner" next to the words "MULTI MAX PRO" along with the size and model number ALMP-20IAA or ALMP-24IAA. The ladders also have a long black rope in the back section.

Affected Products

Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2025/Werner-Recalls-20-and-24-Multi-Max-Pro-Multi-Purpose-Ladders-Due-to-Fall-Hazard
TitleWerner Recalls 20' and 24' Multi-Max Pro Multi-Purpose Ladders Due to Fall Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/werner-ladder-1.jpg
Images › 1 › CaptionRecalled Werner 20’ and 24’ Multi-Max Pro Multi-Purpose Ladder with location of product label and attached black rope
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/werner-ladder-2.jpg
Images › 2 › CaptionRecalled Werner 20’ and 24’ Multi-Max Pro Multi-Purpose Ladder label
Hazards › NameThe ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.
Injuries › NameThe firm has received 18 reports of falls, including 14 reports of injuries resulting in bruising, lacerations, head injuries and fractures to the wrist, leg and ribs.
Products › NameWerner 20' and 24' Multi-Max Pro Multi-Purpose Ladders
Products › Number Of UnitsAbout 122,250
Recall I D10381
Remedies › NameConsumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.
Importers › NameWerner Co., of Itasca, Illinois
Retailers › NameHome Depot stores nationwide and online at HomeDepot.com from November 2021 through February 2024 with average prices between $200 and $281.
Recall Date2025-08-14T00:00:00
DescriptionThis recall involves the Werner 20' and 24' Multi-Max Pro multi-purpose ladder. The ladders were sold in silver with a blue top and a blue label on the side rail. The label includes an oval containing the word "Werner" next to the words "MULTI MAX PRO" along with the size and model number ALMP-20IAA or ALMP-24IAA. The ladders also have a long black rope in the back section.
Product U P Cs › 1 › U P C051751143171
Product U P Cs › 2 › U P C051751143188
Recall Number25431
Remedy Options › OptionRefund
Consumer ContactWerner toll-free at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at ladder@realtimeresults.net, or online at http://www.wernerco.com/recalls or at www.wernerco.com and click on "Recalls" at the bottom of the page for more information.
Last Publish Date2025-08-14T00:00:00
Manufacturer Countries › CountryChina

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Overview

    Recall Hazard Severity
    Caution (Class III)
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