CPSCGeneral Alert
VIVO Recalls Speaker Wall Mounts Due to Fall and Injury Hazards
Published: July 16, 2019Recall ID: 19167Category: generalCountry: US
Reason for Recall / Hazard
The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders
Product Description & Identification
This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide.
Affected Products
VIVO MOUNT-PLAY5 speaker wall mounts
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/VIVO-Recalls-Speaker-Wall-Mounts-Due-to-Fall-and-Injury-Hazards |
| Title | VIVO Recalls Speaker Wall Mounts Due to Fall and Injury Hazards |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Capture2_2.PNG |
| Images › Caption | Recalled white and black Vivo MOUNT-PLAY5 wall mounts |
| Hazards › Name | The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders |
| Injuries › Name | VIVO has received three reports of the speaker mounts breaking and speakers falling to the floor. No injuries have been reported. |
| Products › Name | VIVO MOUNT-PLAY5 speaker wall mounts |
| Products › Number Of Units | About 2,400 |
| Recall I D | 8614 |
| Remedies › Name | Consumers should immediately remove their speaker from the wall mount and contact VIVO to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund. |
| Importers › Name | VIVO, of Goodfield, Ill. |
| Retailers › Name | Amazon.com, eBay.com, Newegg.com, Rakuten.com and Walmart.com from March 2018 through June 2019 for about $30. |
| Recall Date | 2019-07-16T00:00:00 |
| Description | This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide. |
| Distributors › Name | VIVO, of Goodfield, Ill. |
| Recall Number | 19167 |
| Manufacturers › Name | Lumi Legend Corp., of China |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Replace |
| Remedy Options › 3 › Option | Repair |
| Consumer Contact | VIVO at 800-371-5654 from 7 a.m. to 7 p.m. CT Monday through Friday, email at help@vivo-us.com or online at www.vivo-us.com and click on Contact Us for more information. |
| Last Publish Date | 2019-07-16T00:00:00 |
| Manufacturer Countries › Country | China |