CPSCGeneral Alert
VIVI E-Bikes Lithium-ion Batteries Sold with VIVI E-Bikes Recalled Due to Fire a...
Published: July 17, 2025Recall ID: 25391Category: generalCountry: US
Reason for Recall / Hazard
The recalled lithium-ion batteries can overheat, posing fire and burn hazards.
Product Description & Identification
This recall involves 36-volt lithium-ion rechargeable batteries included with certain "VIVI" brand e-bikes. E-bike model information can be found on a consumer's sales order documentation and on certain bicycle frames. Battery model information is located on the battery itself. "VIVI is printed on the bicycle downtube. The following e-bike model numbers and battery model numbers are included in this recall: Affected E-Bike Model Number Recalled Battery Model Number C26 WT0261, 36V-8AH-288WH, ZBL-36V8AH ZK, SKD015, EB3608C0B MT20 WT0261, SKD014, ZBL-36V10.4Ah LH Z3 TCRFD111005YY M026SH 36V-8Ah-288Wh, ZBL-36V8Ah288Wh, ZBL-36V8Ah288Wh ZK, EB360817E, SKD036008016A H6 EB3610D0B, ZBL-36V10Ah, SKD011, 36V-10.4AH-374.4Wh, SKD036010003A H7 EB3610C5B, 36V-10.4AH-374.4Wh MT26H ZBL-36V8Ah ZK 26LGB EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH M026TGB EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH MT26G EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH FM20 WT0289, EB3608B2S, 36V-8AH-288WH F20 36V-8AH-288WH, EB3608B4S S3 TCRFD021004006, TCRFD031004006, TTTT07F01, TCRFD181004JB, TCRFD011004JB, TC-TT011005B Z1 TT09F01 Z2 TT09F01
Affected Products
36-volt lithium-ion batteries used with VIVI E-bikes
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/VIVI-E-Bikes-Lithium-ion-Batteries-Sold-with-VIVI-E-Bikes-Recalled-Due-to-Fire-and-Burn-Hazards-Risk-of-Serious-Injury-or-Death-Sold-by-VIVI |
| Title | VIVI E-Bikes Lithium-ion Batteries Sold with VIVI E-Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold by VIVI |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/VIVI-1.PNG |
| Images › 1 › Caption | Affected VIVI e-bike model number C26 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/VIVI-2.PNG |
| Images › 2 › Caption | Affected VIVI e-bike model number MT20 |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/VIVI-3.PNG |
| Images › 3 › Caption | Affected VIVI e-bike model number Z3 |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/VIVI-4.PNG |
| Images › 4 › Caption | Affected VIVI e-bike model number M026SH |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/VIVI-5.PNG |
| Images › 5 › Caption | Affected VIVI e-bike model number H6 |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/VIVI-6.PNG |
| Images › 6 › Caption | Affected VIVI e-bike model number H7 |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/VIVI-7.PNG |
| Images › 7 › Caption | Affected VIVI e-bike model number MT26H |
| Images › 8 › U R L | https://www.cpsc.gov/s3fs-public/VIVI-8.PNG |
| Images › 8 › Caption | Affected VIVI e-bike model number 26LGB |
| Images › 9 › U R L | https://www.cpsc.gov/s3fs-public/VIVI-9.PNG |
| Images › 9 › Caption | Affected VIVI e-bike model number M026TGB |
| Images › 10 › U R L | https://www.cpsc.gov/s3fs-public/VIVI-10.PNG |
| Images › 10 › Caption | Affected VIVI e-bike model number MT26G |
| Images › 11 › U R L | https://www.cpsc.gov/s3fs-public/VIVI-11.PNG |
| Images › 11 › Caption | Affected VIVI e-bike model number FM20 |
| Images › 12 › U R L | https://www.cpsc.gov/s3fs-public/VIVI-12.PNG |
| Images › 12 › Caption | Affected VIVI e-bike model number F20 |
| Images › 13 › U R L | https://www.cpsc.gov/s3fs-public/VIVI-13.PNG |
| Images › 13 › Caption | Affected VIVI e-bike model number S3 |
| Images › 14 › U R L | https://www.cpsc.gov/s3fs-public/VIVI-14.PNG |
| Images › 14 › Caption | Affected VIVI e-bike model number Z1 |
| Images › 15 › U R L | https://www.cpsc.gov/s3fs-public/VIVI-15.PNG |
| Images › 15 › Caption | Affected VIVI e-bike model number Z2 |
| Images › 16 › U R L | https://www.cpsc.gov/s3fs-public/VIVI-16.PNG |
| Images › 16 › Caption | Affected VIVI e-bike models label (located on the frame of e-bikes sold in 2022 and after) |
| Images › 17 › U R L | https://www.cpsc.gov/s3fs-public/VIVI-17.PNG |
| Images › 17 › Caption | Recalled VIVI e-bike 36-volt lithium-ion battery number label (located on the top or bottom of the battery casing depending on the battery model) |
| Hazards › Name | The recalled lithium-ion batteries can overheat, posing fire and burn hazards. |
| Injuries › Name | VIVI is aware of 14 reports of incidents of batteries overheating, including three reports of fires. No injuries reported. |
| Products › Name | 36-volt lithium-ion batteries used with VIVI E-bikes |
| Products › Number Of Units | About 24,000 |
| Recall I D | 10348 |
| Remedies › Name | Consumers should immediately stop using e-bikes with the recalled lithium-ion batteries and contact VIVI to receive a free replacement battery and battery charger. Consumers must dispose of the recalled battery at a household hazardous waste (HHW) collection center or follow the instructions of their municipality and confirm that this was done by sending an email to vivirecall@163.com. Note: Do not throw the recalled lithium-ion battery in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal HHW collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to an HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it doesn't, contact your municipality for further guidance. |
| Retailers › Name | Bikes with the recalled batteries were sold online at amazon.com, walmart.com, ebay.com, viviebikes.com, wish.com, sears.com, wayfair.com and aliexpress.com from December 2020 through November 2023 for between $365 and $950. |
| Recall Date | 2025-07-17T00:00:00 |
| Description | This recall involves 36-volt lithium-ion rechargeable batteries included with certain "VIVI" brand e-bikes. E-bike model information can be found on a consumer's sales order documentation and on certain bicycle frames. Battery model information is located on the battery itself. "VIVI is printed on the bicycle downtube. The following e-bike model numbers and battery model numbers are included in this recall: Affected E-Bike Model Number Recalled Battery Model Number C26 WT0261, 36V-8AH-288WH, ZBL-36V8AH ZK, SKD015, EB3608C0B MT20 WT0261, SKD014, ZBL-36V10.4Ah LH Z3 TCRFD111005YY M026SH 36V-8Ah-288Wh, ZBL-36V8Ah288Wh, ZBL-36V8Ah288Wh ZK, EB360817E, SKD036008016A H6 EB3610D0B, ZBL-36V10Ah, SKD011, 36V-10.4AH-374.4Wh, SKD036010003A H7 EB3610C5B, 36V-10.4AH-374.4Wh MT26H ZBL-36V8Ah ZK 26LGB EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH M026TGB EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH MT26G EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH FM20 WT0289, EB3608B2S, 36V-8AH-288WH F20 36V-8AH-288WH, EB3608B4S S3 TCRFD021004006, TCRFD031004006, TTTT07F01, TCRFD181004JB, TCRFD011004JB, TC-TT011005B Z1 TT09F01 Z2 TT09F01 |
| Distributors › Name | Shenzhen Binxin Household Co., Ltd., d/b/a VIVI E-bikes, of China |
| Recall Number | 25391 |
| Manufacturers › Name | Guangzhou Plenty Bicycle Co., Ltd., of China |
| Remedy Options › Option | Replace |
| Consumer Contact | VIVI toll-free at 800-375-6103 from 9 a.m. to 5 p.m. ET, or online at https://viviebikes.com/pages/recall or https://viviebikes.com and click on "Important Recall Information" for more information. |
| Last Publish Date | 2025-07-17T00:00:00 |
| Manufacturer Countries › Country | China |