CPSCGeneral Alert

VIVI E-Bikes Lithium-ion Batteries Sold with VIVI E-Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold by VIVI

Name: VIVI E-Bikes Lithium-ion Batteries Sold with VIVI E-Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Inju...
Brand: Guangzhou Plenty Bicycle Co., Ltd., of China
SKU: CPSC-25391
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: July 17, 2025Recall ID: 25391Category: generalCountry: US

Reason for Recall / Hazard

The recalled lithium-ion batteries can overheat, posing fire and burn hazards.

Product Description & Identification

This recall involves 36-volt lithium-ion rechargeable batteries included with certain "VIVI" brand e-bikes. E-bike model information can be found on a consumer's sales order documentation and on certain bicycle frames. Battery model information is located on the battery itself. "VIVI is printed on the bicycle downtube. The following e-bike model numbers and battery model numbers are included in this recall: Affected E-Bike Model Number Recalled Battery Model Number C26 WT0261, 36V-8AH-288WH, ZBL-36V8AH ZK, SKD015, EB3608C0B MT20 WT0261, SKD014, ZBL-36V10.4Ah LH Z3 TCRFD111005YY M026SH 36V-8Ah-288Wh, ZBL-36V8Ah288Wh, ZBL-36V8Ah288Wh ZK, EB360817E, SKD036008016A H6 EB3610D0B, ZBL-36V10Ah, SKD011, 36V-10.4AH-374.4Wh, SKD036010003A H7 EB3610C5B, 36V-10.4AH-374.4Wh MT26H ZBL-36V8Ah ZK 26LGB EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH M026TGB EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH MT26G EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH FM20 WT0289, EB3608B2S, 36V-8AH-288WH F20 36V-8AH-288WH, EB3608B4S S3 TCRFD021004006, TCRFD031004006, TTTT07F01, TCRFD181004JB, TCRFD011004JB, TC-TT011005B Z1 TT09F01 Z2 TT09F01

Affected Products

36-volt lithium-ion batteries used with VIVI E-bikes

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2025/VIVI-E-Bikes-Lithium-ion-Batteries-Sold-with-VIVI-E-Bikes-Recalled-Due-to-Fire-and-Burn-Hazards-Risk-of-Serious-Injury-or-Death-Sold-by-VIVI
Title	VIVI E-Bikes Lithium-ion Batteries Sold with VIVI E-Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold by VIVI
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/VIVI-1.PNG
Images › 1 › Caption	Affected VIVI e-bike model number C26
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/VIVI-2.PNG
Images › 2 › Caption	Affected VIVI e-bike model number MT20
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/VIVI-3.PNG
Images › 3 › Caption	Affected VIVI e-bike model number Z3
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/VIVI-4.PNG
Images › 4 › Caption	Affected VIVI e-bike model number M026SH
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/VIVI-5.PNG
Images › 5 › Caption	Affected VIVI e-bike model number H6
Images › 6 › U R L	https://www.cpsc.gov/s3fs-public/VIVI-6.PNG
Images › 6 › Caption	Affected VIVI e-bike model number H7
Images › 7 › U R L	https://www.cpsc.gov/s3fs-public/VIVI-7.PNG
Images › 7 › Caption	Affected VIVI e-bike model number MT26H
Images › 8 › U R L	https://www.cpsc.gov/s3fs-public/VIVI-8.PNG
Images › 8 › Caption	Affected VIVI e-bike model number 26LGB
Images › 9 › U R L	https://www.cpsc.gov/s3fs-public/VIVI-9.PNG
Images › 9 › Caption	Affected VIVI e-bike model number M026TGB
Images › 10 › U R L	https://www.cpsc.gov/s3fs-public/VIVI-10.PNG
Images › 10 › Caption	Affected VIVI e-bike model number MT26G
Images › 11 › U R L	https://www.cpsc.gov/s3fs-public/VIVI-11.PNG
Images › 11 › Caption	Affected VIVI e-bike model number FM20
Images › 12 › U R L	https://www.cpsc.gov/s3fs-public/VIVI-12.PNG
Images › 12 › Caption	Affected VIVI e-bike model number F20
Images › 13 › U R L	https://www.cpsc.gov/s3fs-public/VIVI-13.PNG
Images › 13 › Caption	Affected VIVI e-bike model number S3
Images › 14 › U R L	https://www.cpsc.gov/s3fs-public/VIVI-14.PNG
Images › 14 › Caption	Affected VIVI e-bike model number Z1
Images › 15 › U R L	https://www.cpsc.gov/s3fs-public/VIVI-15.PNG
Images › 15 › Caption	Affected VIVI e-bike model number Z2
Images › 16 › U R L	https://www.cpsc.gov/s3fs-public/VIVI-16.PNG
Images › 16 › Caption	Affected VIVI e-bike models label (located on the frame of e-bikes sold in 2022 and after)
Images › 17 › U R L	https://www.cpsc.gov/s3fs-public/VIVI-17.PNG
Images › 17 › Caption	Recalled VIVI e-bike 36-volt lithium-ion battery number label (located on the top or bottom of the battery casing depending on the battery model)
Hazards › Name	The recalled lithium-ion batteries can overheat, posing fire and burn hazards.
Injuries › Name	VIVI is aware of 14 reports of incidents of batteries overheating, including three reports of fires. No injuries reported.
Products › Name	36-volt lithium-ion batteries used with VIVI E-bikes
Products › Number Of Units	About 24,000
Recall I D	10348
Remedies › Name	Consumers should immediately stop using e-bikes with the recalled lithium-ion batteries and contact VIVI to receive a free replacement battery and battery charger. Consumers must dispose of the recalled battery at a household hazardous waste (HHW) collection center or follow the instructions of their municipality and confirm that this was done by sending an email to vivirecall@163.com. Note: Do not throw the recalled lithium-ion battery in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal HHW collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to an HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it doesn't, contact your municipality for further guidance.
Retailers › Name	Bikes with the recalled batteries were sold online at amazon.com, walmart.com, ebay.com, viviebikes.com, wish.com, sears.com, wayfair.com and aliexpress.com from December 2020 through November 2023 for between $365 and $950.
Recall Date	2025-07-17T00:00:00
Description	This recall involves 36-volt lithium-ion rechargeable batteries included with certain "VIVI" brand e-bikes. E-bike model information can be found on a consumer's sales order documentation and on certain bicycle frames. Battery model information is located on the battery itself. "VIVI is printed on the bicycle downtube. The following e-bike model numbers and battery model numbers are included in this recall: Affected E-Bike Model Number Recalled Battery Model Number C26 WT0261, 36V-8AH-288WH, ZBL-36V8AH ZK, SKD015, EB3608C0B MT20 WT0261, SKD014, ZBL-36V10.4Ah LH Z3 TCRFD111005YY M026SH 36V-8Ah-288Wh, ZBL-36V8Ah288Wh, ZBL-36V8Ah288Wh ZK, EB360817E, SKD036008016A H6 EB3610D0B, ZBL-36V10Ah, SKD011, 36V-10.4AH-374.4Wh, SKD036010003A H7 EB3610C5B, 36V-10.4AH-374.4Wh MT26H ZBL-36V8Ah ZK 26LGB EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH M026TGB EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH MT26G EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH FM20 WT0289, EB3608B2S, 36V-8AH-288WH F20 36V-8AH-288WH, EB3608B4S S3 TCRFD021004006, TCRFD031004006, TTTT07F01, TCRFD181004JB, TCRFD011004JB, TC-TT011005B Z1 TT09F01 Z2 TT09F01
Distributors › Name	Shenzhen Binxin Household Co., Ltd., d/b/a VIVI E-bikes, of China
Recall Number	25391
Manufacturers › Name	Guangzhou Plenty Bicycle Co., Ltd., of China
Remedy Options › Option	Replace
Consumer Contact	VIVI toll-free at 800-375-6103 from 9 a.m. to 5 p.m. ET, or online at https://viviebikes.com/pages/recall or https://viviebikes.com and click on "Important Recall Information" for more information.
Last Publish Date	2025-07-17T00:00:00
Manufacturer Countries › Country	China

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Overview

Recalling FirmGuangzhou Plenty Bicycle Co., Ltd., of China

Recall Hazard Severity

Caution (Class III)

Official Agency Alert

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🚨 SAFETY ALERT: Guangzhou Plenty Bicycle Co., Ltd., of China - VIVI E-Bikes Lithium-ion Batteries Sold with VIVI E-Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold by VIVI

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Spread the WordVIVI E-Bikes Lithium-ion Batteries Sold with VIVI E-Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold by VIVI

VIVI E-Bikes Lithium-ion Batteries Sold with VIVI E-Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold by VIVI