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CPSCGeneral Alert

VIQUA Recalls Solenoid Valve Kits for UV Water Treatment Systems Due to Electric...

Published: October 3, 2019Recall ID: 20004Category: generalCountry: US

Reason for Recall / Hazard

Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.

Product Description & Identification

This recall involves solenoid valves included in VIQUA solenoid valve accessory kits for residential and commercial UV water treatment systems. They can be identified by the green coil component attached to the solenoid valve with ASCO parts numbers 400127-xxx and date codes between 1A3 through 5A2 (13th week through the 52nd week of 2018) or 0B1 through 0B8 (1st week through the 8th week of 2019).

Affected Products

VIQUA Solenoid Valve Kits

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/VIQUA-Recalls-Solenoid-Valve-Kits-for-UV-Water-Treatment-Systems-Due-to-Electrical-Shock-Hazard
TitleVIQUA Recalls Solenoid Valve Kits for UV Water Treatment Systems Due to Electrical Shock Hazard
Images › U R Lhttps://www.cpsc.gov/s3fs-public/3_21.png
Images › CaptionRecalled valve kit with product number displayed at the top of the green coil component and date code printed at the bottom
Hazards › NameElectrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.
Injuries › NameNone reported
Products › NameVIQUA Solenoid Valve Kits
Products › Number Of UnitsAbout 70 (in addition, about 170 were sold in Canada)
Recall I D8676
Remedies › NameConsumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.
Importers › NameVIQUA, of Canada
Retailers › NameVIQUA distributors and plumbing contractors nationwide from May 2018 through October 2019 for between about $460 and $500 for the valve kit.
Recall Date2019-10-03T00:00:00
DescriptionThis recall involves solenoid valves included in VIQUA solenoid valve accessory kits for residential and commercial UV water treatment systems. They can be identified by the green coil component attached to the solenoid valve with ASCO parts numbers 400127-xxx and date codes between 1A3 through 5A2 (13th week through the 52nd week of 2018) or 0B1 through 0B8 (1st week through the 8th week of 2019).
Recall Number20004
Remedy Options › OptionRepair
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/70941r-eng.php
Consumer ContactVIQUA at 800-265-7246 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at technicalsupport@viqua.com or online at https://viqua.com and click on “Product Safety” or http://info.viqua.com/safety-announcement for more information.
Last Publish Date2019-10-03T00:00:00
Manufacturer Countries › CountryUnited States