Upgrade to MR 7700. Product Code (REF): 782130. MR systems with SW version R11.1 and R12.1.
USUpgrade to MR 7700. Product Code (REF): 782130. MR systems with SW version R11.1 and R12.1.
Recalling Firm: Philips North America
Reason for Recall / Hazard
The potential for stiffness value errors when viewing exported MR Elastography (MRE) stiffness maps to viewer Picture Archiving and Communication System (PACS).
Product Description & Identification
Upgrade to MR 7700. Product Code (REF): 782130. MR systems with SW version R11.1 and R12.1.
Affected Products
Upgrade to MR 7700. Product Code (REF): 782130. MR systems with SW version R11.1 and R12.1.
Additional Source Details
| Field | Value |
|---|---|
| City | Cambridge |
| State | MA |
| Event id | 98111 |
| Address 1 | 222 Jacobs St |
| Address 2 | N/A |
| Code info | MR systems with SW version R11.1 and R12.1. Product Code (REF): 782130. UDI-DI: 00884838104402. Serial Numbers: 42030, 85644, 42163, 42151, 45236, 85643. |
| Postal code | 02141-2296 |
| Report date | 20260204 |
| Product type | Devices |
| Product quantity | 6 units |
| Reason for recall | The potential for stiffness value errors when viewing exported MR Elastography (MRE) stiffness maps to viewer Picture Archiving and Communication System (PACS). |
| Voluntary mandated | Voluntary: Firm initiated |
| Recall initiation date | 20251203 |
| Initial firm notification | Letter |
| Center classification date | 20260129 |
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Overview
- Recalling FirmPhilips North America
- StatusOngoing
- Risk LevelClass II
- DistributionWorldwide - US Nationwide distribution in the states of AZ, CA, CO, IL, MA, ME, MI, MN, MS, NE, NY, OH, OR, PA, SC, TN, TX, VA, VT, WA and the countries of Belgium, Canada, Denmark, France, Germany, Greece, India, Israel, Japan, Kenya, Netherlands, South Korea, Spain, Sweden, Taiwan, Thailand, United Kingdom.
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🚨 SAFETY ALERT: Philips North America - Upgrade to MR 7700. Product Code (REF): 782130. MR systems with SW version R11.1 and R12.1. Check if your household is affected: https://therecallfile.com/recalls/upgrade-to-mr-7700-product-code-ref-782130-mr-systems-with-sw-version/FDA-Z-1214-2026
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