Home/Recalls/CANADA-76430
Health CanadaGeneral Alert

Update: Air exchangers sold under various brand names recalled due to a fire hazard

Published: November 27, 2024Recall ID: 76430Category: generalCountry: Canada
Canada
Safety AlertHealth CanadaCanadaCanada

Update: Air exchangers sold under various brand names recalled due to a fire hazard

Recalling Firm: Consumer product safety

Reason for Recall / Hazard

Fire hazard

Product Description & Identification

Consumers who own a unit covered by the recall and who have not received the current limiting-adapter device should immediately turn off the air exchanger. Consumers should apply online to the Safety Upgrade Program by clicking on the following link in English, Safety Upgrade Program in French, Programme d'amélioration de la sécurité (PAS). Venmar will either send consumers a current-limiting adapter device free of charge or, for certain air exchanger models, arrange to send a technician to upgrade the equipment in question, at no cost. The current limiter does not extend the useful life of the product and will not prevent a product from breaking down. This is a second level of protection to ensure that an overheated motor does not cause a fire. When an air exchanger reaches the end of its useful life, it is normal that its motor overheats, makes noise and emits smoke. The function of the integrated safety device and the current limiter is to shut off the power supply before any overheating causes a fire.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Affected Products

Air exchangers sold under various brand names

Additional Source Details

FieldValue
N I D76430
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/update-air-exchangers-sold-under-various-brand-names-recalled-due-fire-hazard
IssueFire hazard
TitleUpdate: Air exchangers sold under various brand names recalled due to a fire hazard
ProductAir exchangers sold under various brand names
Archived0
CategoryTools and accessories
Last updated2024-11-27
OrganizationConsumer product safety
What you should doConsumers who own a unit covered by the recall and who have not received the current limiting-adapter device should immediately turn off the air exchanger. Consumers should apply online to the Safety Upgrade Program by clicking on the following link in English, Safety Upgrade Program in French, Programme d'amélioration de la sécurité (PAS). Venmar will either send consumers a current-limiting adapter device free of charge or, for certain air exchanger models, arrange to send a technician to upgrade the equipment in question, at no cost. The current limiter does not extend the useful life of the product and will not prevent a product from breaking down. This is a second level of protection to ensure that an overheated motor does not cause a fire. When an air exchanger reaches the end of its useful life, it is normal that its motor overheats, makes noise and emits smoke. The function of the integrated safety device and the current limiter is to shut off the power supply before any overheating causes a fire.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

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Overview

  • Recalling FirmConsumer product safety
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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