Home/Recalls/CPSC-14120
CPSCGeneral Alert

Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards

Published: March 5, 2014Recall ID: 14120Category: generalCountry: US

Reason for Recall / Hazard

The heater can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire and burn hazard to consumers.

Product Description & Identification

This recall involves Duraflame-branded electric space heaters, model DFS-220, sold in three colors, black, red and white. The heater's flame effect resembles a fireplace and works with or without heat. The heaters measure about 14.5 inches high, 13 inches wide and 8 inches deep. The on-off switch and the high/low heat settings are located on the upper left back side of the unit. The Duraflame logo appears on the front of the unit. The model number can be found on a white label located on the heater's back panel.

Affected Products

Duraflame electric space heaters

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2014/Twin-Star-Recalls-Duraflame-Electric-Space-Heaters
TitleTwin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2014.14120.Photo%25201_LARGE.jpg
Images › 1 › CaptionRecalled Duraflame-branded electric space heater
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2014.14120.Photo%25202_LARGE.jpg
Images › 2 › CaptionLabel showing the model number
Hazards › NameThe heater can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire and burn hazard to consumers.
Injuries › NameTwin-Star has received 32 reports of heaters burning or melting, including eight reports of the units catching fire, one of which resulted in minor property damage. No injuries have been reported.
Products › NameDuraflame electric space heaters
Products › TypeElectric Heaters
Products › Category I D67907
Products › Number Of UnitsAbout 31,000
Recall I D1633
Remedies › NameCustomers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.
Retailers › NameFarmer's Furniture, Meijer, QVC, R.C. Willey, Ross and other retailers nationwide and online at Maxtool.com between August 2013 through January 2014 for about $60.
Recall Date2014-03-05T00:00:00
DescriptionThis recall involves Duraflame-branded electric space heaters, model DFS-220, sold in three colors, black, red and white. The heater's flame effect resembles a fireplace and works with or without heat. The heaters measure about 14.5 inches high, 13 inches wide and 8 inches deep. The on-off switch and the high/low heat settings are located on the upper left back side of the unit. The Duraflame logo appears on the front of the unit. The model number can be found on a white label located on the heater's back panel.
Recall Number14120
Manufacturers › NameTwin-Star International, of Delray Beach, Fla.
Remedy Options › OptionRefund
Consumer ContactTwin-Star toll-free at (855) 884-9651 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.twinstarhome.com and click on "Product Recall" in red at the bottom of the page under the Support column for more information.
Last Publish Date2015-01-08T00:00:00
Manufacturer Countries › CountryChina

Overview

  • Recalling FirmTwin-Star International, of Delray Beach, Fla.
Official Agency Alert