Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's
USTwin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's
Recalling Firm: Twin-Star International Inc, of Boca Raton, Florida
Reason for Recall / Hazard
The electric fireplaces can overheat, posing a fire hazard.
Product Description & Identification
This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. "Twin-Star International, Inc." and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel.
Affected Products
Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Twin-Star-International-Recalls-Infrared-Quartz-Electric-Fireplaces-Due-to-Fire-Hazard-Sold-Exclusively-at-Lowes |
| Title | Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/quartx-elec-fireplace.png |
| Images › 1 › Caption | Recalled Style Selections 42-inch-wide Black Infrared Quartz Electric Fireplace |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/model-number.png |
| Images › 2 › Caption | Top panel with label identifying model number |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/date-code-serial-number.png |
| Images › 3 › Caption | Back panel with label identifying date code and serial number |
| Hazards › Name | The electric fireplaces can overheat, posing a fire hazard. |
| Injuries › Name | Twin-Star and Lowe's have received 24 reports of overheating, fire or smoke incidents. These include two reports of property damage. No injuries have been reported. |
| Products › Name | Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces |
| Products › Number Of Units | About 14,670 |
| Recall I D | 9753 |
| Remedies › Name | Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration form at www.twinstarhome.com/recall or call Twin-Star for information on how to take part in this recall. |
| Retailers › Name | Lowe's stores nationwide and online at Lowes.com from September 2021 through January 2023 for about $200. |
| Recall Date | 2023-11-09T00:00:00 |
| Description | This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. "Twin-Star International, Inc." and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel. |
| Recall Number | 24023 |
| Manufacturers › Name | Twin-Star International Inc, of Boca Raton, Florida |
| Remedy Options › Option | Refund |
| Consumer Contact | Register online at www.twinstarhome.com/recall, call Twin-Star toll-free at 855-884-9651 from 8:30 a.m. to 5:30 p.m. ET Monday through Friday, or go online at www.twinstarhome.com/recall or www.twinstarhome.com and click on "Product Recalls" for more information. |
| Last Publish Date | 2023-11-09T00:00:00 |
| Manufacturer Countries › Country | Vietnam |
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Overview
- Recalling FirmTwin-Star International Inc, of Boca Raton, Florida
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🚨 SAFETY ALERT: Twin-Star International Inc, of Boca Raton, Florida - Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's Check if your household is affected: https://therecallfile.com/recalls/twin-star-international-recalls-infrared-quartz-electric-fireplaces-du/CPSC-24023
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