Home/Recalls/CPSC-25137
CPSCGeneral Alert

Trek Recalls Electra E-Bikes Due to Crash Hazard

Published: February 20, 2025Recall ID: 25137Category: generalCountry: US

Reason for Recall / Hazard

The rear fender can come loose and can contact the rear wheel and stop the bike unexpectedly, causing the rider to lose control of the bike, posing a crash hazard.

Product Description & Identification

This recall involves Electra Navigator Go! (Model years 2021 and 2022) and Electra Ace of Spades Go! e-bikes (Model years 2018, 2021 and 2022). The Electra Navigator Go! comes in Matte Nautilus Blue with map/ocean graphics and the Ace of Spades Go! comes in Matte Black with a gold spade. The name "Electra" is printed on the chain guard of the Navigator Go! with a compass on the top tube. The name "Electra" is printed on the down tube and chain guard of the Ace of Spades Go! with a spade on the top tube.

Affected Products

Electra E-bikes

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2025/Trek-Recalls-Electra-E-Bikes-Due-to-Crash-Hazard
TitleTrek Recalls Electra E-Bikes Due to Crash Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/electra-1.png
Images › 1 › CaptionRecalled Electra Navigator Go! (2021 & 2022)
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/electra-2.png
Images › 2 › CaptionRecalled Electra Ace of Spades Go! (2021 & 2022) and Recalled Electra Ace of Spades Go! (2018)
Hazards › NameThe rear fender can come loose and can contact the rear wheel and stop the bike unexpectedly, causing the rider to lose control of the bike, posing a crash hazard.
Injuries › NameThe firm has received two reports of the rear fender coming loose and making contact with the rear wheel, including one injury that involved a fractured shinbone, meniscus tear and scrapes.
Products › NameElectra E-bikes
Products › Number Of UnitsAbout 927
Recall I D10163
Remedies › NameConsumers should immediately stop using the recalled Electra e-bikes and contact an authorized Trek or Electra retailer to receive a free repair to replace the rear fender bolts. Trek is contacting all known purchasers directly.
Importers › NameTrek Bicycle Corporation, of Waterloo, Wisconsin
Retailers › NameTrek-owned bicycle stores and independent bicycle stores nationwide and online at www.electra.trekbikes.com from June 2018 through August 2023 for about $3,000.
Recall Date2025-02-20T00:00:00
DescriptionThis recall involves Electra Navigator Go! (Model years 2021 and 2022) and Electra Ace of Spades Go! e-bikes (Model years 2018, 2021 and 2022). The Electra Navigator Go! comes in Matte Nautilus Blue with map/ocean graphics and the Ace of Spades Go! comes in Matte Black with a gold spade. The name "Electra" is printed on the chain guard of the Navigator Go! with a compass on the top tube. The name "Electra" is printed on the down tube and chain guard of the Ace of Spades Go! with a spade on the top tube.
Recall Number25137
Remedy Options › OptionRepair
Consumer ContactTrek at 800-373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday or online at www.trekbikes.com/us/en_US/company/legal_policies/safety_recalls/ or www.trekbikes.com and click on "Recall Notices" at the bottom of the page for more information.
Last Publish Date2025-02-20T00:00:00
Manufacturer Countries › CountryChina