Tiffany & Co. Recalls Crystal Mugs Due to Burn and Laceration Hazards (Recall Alert)
USTiffany & Co. Recalls Crystal Mugs Due to Burn and Laceration Hazards (Recall Alert)
Recalling Firm: STEKLARNA ROGAŠKA D.D., of Slovenia
Reason for Recall / Hazard
The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
Product Description & Identification
The recall involves the 11 ounce Wheat Leaf crystal glass mugs. The mugs measure about 3.5 inches tall and 3 inches in diameter, with a handle. They are clear with a wheat leaf pattern etched into the glass. The mugs have a blue sticker stating "TIFFANY & CO. Made in Slovenia. CRYSTAL GLASS." "TIFFANY & CO. 13559" appears on the bottom of the mugs.
Affected Products
Wheat Leaf Crystal Mugs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Tiffany-Co-Recalls-Crystal-Mugs-Due-to-Burn-and-Laceration-Hazards-Recall-Alert |
| Title | Tiffany & Co. Recalls Crystal Mugs Due to Burn and Laceration Hazards (Recall Alert) |
| Images › U R L | https://www.cpsc.gov/s3fs-public/capture2.png |
| Images › Caption | Wheat Leaf Crystal Mug |
| Hazards › Name | The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards. |
| Injuries › Name | Tiffany & Co. has received six reports of the mug breaking when hot liquid was poured into it. No injuries have been reported. |
| Products › Name | Wheat Leaf Crystal Mugs |
| Products › Number Of Units | About 3,300 |
| Recall I D | 8250 |
| Remedies › Name | Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer's location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs. |
| Importers › Name | Tiffany and Company, of New York, N.Y. |
| Retailers › Name | Tiffany & Co. stores, online at www.tiffany.com, in the Tiffany & Co. 2017 Home and Accessories catalog and through the "Tiffany For Business" sales channel in the U.S. from October 2017 through December 2017 for about $60. |
| Recall Date | 2018-02-06T00:00:00 |
| Description | The recall involves the 11 ounce Wheat Leaf crystal glass mugs. The mugs measure about 3.5 inches tall and 3 inches in diameter, with a handle. They are clear with a wheat leaf pattern etched into the glass. The mugs have a blue sticker stating "TIFFANY & CO. Made in Slovenia. CRYSTAL GLASS." "TIFFANY & CO. 13559" appears on the bottom of the mugs. |
| Distributors › Name | Tiffany and Company U.S. Sales, LLC., of New York, N.Y., doing business as TIFFANY & CO |
| Recall Number | 18722 |
| Manufacturers › Name | STEKLARNA ROGAŠKA D.D., of Slovenia |
| Remedy Options › Option | Refund |
| Consumer Contact | Tiffany & Co. at 800-843-3269 from 8 a.m. until midnight ET Monday through Friday, and 8 a.m. until 8 p.m. ET on weekends, or online at www.tiffany.com and click on Frequently Asked Questions for more information. |
| Last Publish Date | 2018-02-06T00:00:00 |
| Manufacturer Countries › Country | Slovenia |
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Overview
- Recalling FirmSTEKLARNA ROGAŠKA D.D., of Slovenia
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🚨 SAFETY ALERT: STEKLARNA ROGAŠKA D.D., of Slovenia - Tiffany & Co. Recalls Crystal Mugs Due to Burn and Laceration Hazards (Recall Alert) Check if your household is affected: https://therecallfile.com/recalls/tiffany-co-recalls-crystal-mugs-due-to-burn-and-laceration-hazards-rec/CPSC-18722
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