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CPSCGeneral Alert

The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Prev...

Published: March 31, 2023Recall ID: 23172Category: generalCountry: US

Reason for Recall / Hazard

The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.

Product Description & Identification

This recall involves The Laundress Fabric Conditioner products, a complete list of which is available at www.TheLaundressRecall.com. All recalled products have "The Laundress - New York" printed at the top of the label.

Affected Products

The Laundress Fabric Conditioners

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2023/The-Laundress-Recalls-Fabric-Conditioners-Due-to-Chemical-Hazard-Including-Previously-Recalled-Units
TitleThe Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Previously Recalled Units
Images › U R Lhttps://www.cpsc.gov/s3fs-public/RecalledTheLaundressFabricConditioners.png
Images › CaptionRecalled The Laundress Fabric Conditioners
Hazards › NameThe fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.
Injuries › NameNone reported
Products › NameThe Laundress Fabric Conditioners
Products › Number Of UnitsAbout 800,000 (730,000 of the 800,000 were recalled on December 1, 2022). (An additional 13,000 units were sold in Canada)
Recall I D9585
Remedies › NameConsumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress' December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt.
Retailers › NameOnline at TheLaundress.com, Amazon.com, and additional websites and in stores at The Laundress, Bloomingdale's, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.Peal, Brooklinen, and other major retailers nationwide from 2011 through November 2022 for between $1 and $20.
Recall Date2023-03-31T00:00:00
DescriptionThis recall involves The Laundress Fabric Conditioner products, a complete list of which is available at www.TheLaundressRecall.com. All recalled products have "The Laundress - New York" printed at the top of the label.
Distributors › NameThe Laundress, a subsidiary of Conopco Inc., d/b/a Unilever, of Englewood Cliffs, New Jersey
Recall Number23172
Remedy Options › OptionRefund
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/laundress-fabric-conditioners-recalled-due-chemical-hazard-including-previously
Consumer ContactThe Laundress at 800-681-1915 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.TheLaundressRecall.com or at www.TheLaundress.com and click on "Get Started" on the homepage for more information.
Last Publish Date2023-03-31T00:00:00
Manufacturer Countries › CountryUnited States