Home/Recalls/CANADA-73415
Health CanadaGeneral Alert

The Laundress fabric conditioners recalled due to chemical hazard, including pre...

Published: March 31, 2023Recall ID: 73415Category: generalCountry: Canada

Reason for Recall / Hazard

Chemical hazard

Product Description & Identification

Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for reimbursement.Consumers who have previously requested a refund for these products in response to The Laundress’ December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer’s suggested retail price, without receipt.After requesting a refund, consumers should dispose of the product by closing the bottle tightly and placing it in household trash. Do not empty the product prior to disposal. For any further questions, call The Laundress at (800) 681-1915, Monday through Friday, 9 a.m. to 5 p.m. EST, or online at www.TheLaundressRecall.com or at www.TheLaundress.com and click "Get Started" on the homepage for more information.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and The LaundressPlease note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Affected Products

The Laundress fabric conditioners.

Additional Source Details

FieldValue
N I D73415
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/laundress-fabric-conditioners-recalled-due-chemical-hazard-including-previously
IssueChemical hazard
TitleThe Laundress fabric conditioners recalled due to chemical hazard, including previously recalled units
ProductThe Laundress fabric conditioners.
Archived0
CategoryOther
Last updated2023-03-31
OrganizationConsumer product safety
What you should doConsumers should immediately stop using the recalled fabric conditioners and contact The Laundress for reimbursement.Consumers who have previously requested a refund for these products in response to The Laundress’ December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer’s suggested retail price, without receipt.After requesting a refund, consumers should dispose of the product by closing the bottle tightly and placing it in household trash. Do not empty the product prior to disposal. For any further questions, call The Laundress at (800) 681-1915, Monday through Friday, 9 a.m. to 5 p.m. EST, or online at www.TheLaundressRecall.com or at www.TheLaundress.com and click "Get Started" on the homepage for more information.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and The LaundressPlease note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Overview

  • Recalling FirmConsumer product safety
Official Agency Alert