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CPSCGeneral Alert

Tankless Water Heaters Recalled Due to Fire Hazard; Manufactured by Daesung Celtic Enersys; Distributed Exclusively by Challenger Supply Holdings

Published: November 13, 2014Recall ID: 15026Category: generalCountry: US

Reason for Recall / Hazard

The water heaters can overheat, posing a fire hazard.

Product Description & Identification

This recall involves all models of single- and dual-purpose Coaire and Quietside brand tankless gas water heaters. The recalled water heaters heat either 4 or 7.2 gallons of water per minute. They are white and come in the following dimension ranges: 25-28 inches tall x 15-19 inches wide x 8-14 inches thick. The words "S-Line Condensing" are on the top front and brand names "Coaire" or "Quietside" are on the bottom front of the recalled water heaters.

Affected Products

Tankless gas water heaters

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2015/Tankless-Water-Heaters-Recalled
TitleTankless Water Heaters Recalled Due to Fire Hazard; Manufactured by Daesung Celtic Enersys; Distributed Exclusively by Challenger Supply Holdings
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2015.15026.QUIETSIDETanklessLARGE.jpg
Images › 1 › CaptionQuietside tankless gas water heater
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/COAIRETanklessLARGE.jpg
Images › 2 › CaptionCoaire tankless gas water heater
Hazards › NameThe water heaters can overheat, posing a fire hazard.
Injuries › NameDaesung has received 40 reports of the units overheating, including four involving burns on the wall where the heater was mounted and two involving fires and property damage. No injuries have been reported.
Products › NameTankless gas water heaters
Products › TypeGas Water Heaters
Products › Category I D68028
Products › Number Of UnitsAbout 29,000 in the United States and 2,200 in Canada
Recall I D1860
Remedies › NameConsumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair.
Importers › NameChallenger Supply Holdings Inc., of Fort Worth, Texas (successor to Quietside Corp., of Santa Fe Springs, Calif.)
Retailers › NameIndependent dealers nationwide and on various websites including Amazon.com from July 2008 through August 2014 for between $500 and $2,000.
Recall Date2014-11-13T00:00:00
DescriptionThis recall involves all models of single- and dual-purpose Coaire and Quietside brand tankless gas water heaters. The recalled water heaters heat either 4 or 7.2 gallons of water per minute. They are white and come in the following dimension ranges: 25-28 inches tall x 15-19 inches wide x 8-14 inches thick. The words "S-Line Condensing" are on the top front and brand names "Coaire" or "Quietside" are on the bottom front of the recalled water heaters.
Recall Number15026
Manufacturers › NameDaesung Celtic Enersys Co. Ltd., of Chungbuk, Korea
Remedy Options › OptionRepair
Inconjunctions › U R Lhttps://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/42147r-eng.php
Consumer ContactChallenger Supply Holdings at (800) 729-6118 between 7 a.m. and 6 p.m. CT Monday through Friday or online at www.challengersupply.com and click on "Product Recall" for more information.
Last Publish Date2015-01-06T00:00:00
Manufacturer Countries › CountryKorea

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Overview

  • Recalling FirmDaesung Celtic Enersys Co. Ltd., of Chungbuk, Korea
Recall Hazard Severity
Caution (Class III)
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