Home/Recalls/CPSC-12108
CPSCGeneral Alert

STIHL Recalls Chain Saws Due to Risk of Injury

Published: February 14, 2012Recall ID: 12108Category: generalCountry: US

Reason for Recall / Hazard

The flywheel on the chain saw can crack causing parts of the flywheel to separate and strike users or bystanders, posing a risk of injury.

Product Description & Identification

This recall involves STIHL MS 391 gas-powered chain saws with an orange top casing, gray base and black front handle and hand guard. "STIHL" and "MS 391" are printed in an orange circle on the starter side of the unit. The serial number is located on the crankcase to the right of the muffler when viewed from the rear of the saw. Serial numbers included in the recall are: 28535 1759 through 28535 1956 28664 5278 through 28664 6277 28665 1283 through 28665 5577 28724 4317 through 28724 4480 28735 3627 through 28735 3647

Affected Products

MS 391 Chain Saws

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2012/STIHL-Recalls-Chain-Saws-Due-to-Risk-of-Injury
TitleSTIHL Recalls Chain Saws Due to Risk of Injury
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2012.12108.12108a.jpg
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2012.12108.12108b.jpg
Hazards › NameThe flywheel on the chain saw can crack causing parts of the flywheel to separate and strike users or bystanders, posing a risk of injury.
Injuries › NameNone reported.
Products › NameMS 391 Chain Saws
Products › TypeChain Saws
Products › Category I D68410
Products › Number Of UnitsAbout 3,000
Recall I D980
Remedies › NameConsumers should immediately stop using the recalled chain saws and return them to an authorized STIHL dealer for the installation of a free replacement flywheel.
Retailers › NameAuthorized STIHL dealers nationwide from March 2011 through July 2011 for between $530 and $550.
Recall Date2012-02-14T00:00:00
DescriptionThis recall involves STIHL MS 391 gas-powered chain saws with an orange top casing, gray base and black front handle and hand guard. "STIHL" and "MS 391" are printed in an orange circle on the starter side of the unit. The serial number is located on the crankcase to the right of the muffler when viewed from the rear of the saw. Serial numbers included in the recall are: 28535 1759 through 28535 1956 28664 5278 through 28664 6277 28665 1283 through 28665 5577 28724 4317 through 28724 4480 28735 3627 through 28735 3647
Recall Number12108
Manufacturers › NameSTIHL Inc., of Virginia Beach, Va.
Remedy Options › OptionReplace
Consumer ContactFor additional information, consumers should contact STIHL at (800) 610-6677 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's website at www.stihlusa.com. Consumers also can email the firm at stihlrecall@stihl.us
Last Publish Date2015-04-28T00:00:00
Manufacturer Countries › CountryUnited States

Overview

  • Recalling FirmSTIHL Inc., of Virginia Beach, Va.
Official Agency Alert