Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)
USStep2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)
Recalling Firm: The Step2 Company LLC, of Streetsboro, Ohio
Reason for Recall / Hazard
The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.
Product Description & Identification
This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower.
Affected Products
StepUp Sidekick Learning Towers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Step2-Recalls-StepUp-Sidekick-Learning-Towers-Due-to-Fall-Hazard-Recall-Alert |
| Title | Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-111757AM.png |
| Images › 1 › Caption | Recalled Step2 StepUp Sidekick Learning Tower |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-111807AM.png |
| Images › 2 › Caption | Recalled Step2 StepUp Sidekick Learning Tower |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3-111923AM.png |
| Images › 3 › Caption | Manufacture code 10-2020 can be found on the removable seat/step |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/4-111936AM.png |
| Images › 4 › Caption | Manufacture code 3-2021 can be found on the removable seat/step |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/5-111947AM.png |
| Images › 5 › Caption | Manufacture code 5-2021 can be found on the removable seat/step |
| Hazards › Name | The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child. |
| Injuries › Name | Step2 has received 20 reports of the storage trays or steps coming loose from the tower, including one child sustaining minor bruises after falling from the tower. |
| Products › Name | StepUp Sidekick Learning Towers |
| Products › Number Of Units | About 1,570 (in addition, about 34 were sold in Canada) |
| Recall I D | 9138 |
| Remedies › Name | Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com. |
| Retailers › Name | Online at Step2.com and at Amazon.com during May 2021 for about $100. |
| Recall Date | 2021-09-02T00:00:00 |
| Description | This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower. |
| Recall Number | 21778 |
| Manufacturers › Name | The Step2 Company LLC, of Streetsboro, Ohio |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/76335r-eng.php |
| Consumer Contact | Step 2 at 800-347-8372 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.step2.com and click on Product Recalls at the bottom of the page for more information. Step2 is notifing all known customers directly. |
| Last Publish Date | 2021-09-02T00:00:00 |
| Manufacturer Countries › Country | United States |
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Overview
- Recalling FirmThe Step2 Company LLC, of Streetsboro, Ohio
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🚨 SAFETY ALERT: The Step2 Company LLC, of Streetsboro, Ohio - Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/recalls/step2-recalls-stepup-sidekick-learning-towerstm-due-to-fall-hazard-rec/CPSC-21778
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