Home/Recalls/CANADA-74965
Health CanadaGeneral Alert

SRAM 12-speed Shift Brake Levers recalled due to Fall Hazard

Published: February 1, 2024Recall ID: 74965Category: generalCountry: Canada

Reason for Recall / Hazard

Fall hazard

Product Description & Identification

Consumers should immediately stop using the recalled SRAM shift brake levers and inspect their levers for tightness. If the shift brake lever rotates or is loose, the consumer should contact an authorized SRAM dealer for a free brake installation inspection. If the brake installation is loose at the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer. For more information, consumers can contact SRAM Service Canada ULC by telephone at 604-990-7070, from 9 am to 5 pm PST, Monday through Friday, or visit the company website at: https://www.sram.com/en/service/recalls. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and SRAM, LLC.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Affected Products

SRAM 12-speed Shift Brake Levers

Additional Source Details

FieldValue
N I D74965
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/sram-12-speed-shift-brake-levers-recalled-due-fall-hazard
IssueFall hazard
TitleSRAM 12-speed Shift Brake Levers recalled due to Fall Hazard
ProductSRAM 12-speed Shift Brake Levers
Archived0
CategorySports and fitness
Last updated2024-02-01
OrganizationConsumer product safety
What you should doConsumers should immediately stop using the recalled SRAM shift brake levers and inspect their levers for tightness. If the shift brake lever rotates or is loose, the consumer should contact an authorized SRAM dealer for a free brake installation inspection. If the brake installation is loose at the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer. For more information, consumers can contact SRAM Service Canada ULC by telephone at 604-990-7070, from 9 am to 5 pm PST, Monday through Friday, or visit the company website at: https://www.sram.com/en/service/recalls. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and SRAM, LLC.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Overview

  • Recalling FirmConsumer product safety
Official Agency Alert