CPSCGeneral Alert
Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capa...
Published: April 19, 2011Recall ID: 11735Category: generalCountry: US
Reason for Recall / Hazard
The internal voltage regulator can stop working, resulting in the inability to transmit messages and tracking information in emergency situations.
Product Description & Identification
The satellite communicator tracks the user's location and sends the user's GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery.
Affected Products
Spot Satellite Communicator
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2011/Spot-Recalls-Satellite-Communicator-Due-To-Loss-of-Emergency-Communications-Capability |
| Title | Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/satellite1.JPG |
| Images › 1 › Caption | Recalled satellite communicator |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/satellite2.JPG |
| Images › 2 › Caption | Recalled satellite communicator battery compartment showing the ESN label |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/satellite3.JPG |
| Images › 3 › Caption | Recalled satellite communicator with the bundled GPS which is NOT subject to this recall |
| Hazards › Name | The internal voltage regulator can stop working, resulting in the inability to transmit messages and tracking information in emergency situations. |
| Injuries › Name | Spot LLC has received two reports of product failure in temperatures below 40 degrees Fahrenheit. No injuries have been reported. |
| Products › Name | Spot Satellite Communicator |
| Products › Type | Personal Protection |
| Products › Category I D | 68215 |
| Products › Number Of Units | About 15,400 |
| Recall I D | 847 |
| Remedies › Name | Consumers should stop using the product immediately and contact Spot LLC for a free replacement. |
| Retailers › Name | Cabela's, Bass Pro Shops, REI, L.L. Bean and other retailers nationwide from July 2010 through March 2011 for $549. |
| Recall Date | 2011-04-19T00:00:00 |
| Description | The satellite communicator tracks the user's location and sends the user's GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery. |
| Recall Number | 11735 |
| Manufacturers › Name | Spot LLC, of Covington, La. |
| Remedy Options › Option | Replace |
| Consumer Contact | For more information, contact Spot LLC at (866) 727-7733 between 8 a.m. and midnight ET, Monday through Friday, or visit the firm's website at www.findmespot.com/replacement |
| Last Publish Date | 2016-07-08T00:00:00 |
| Manufacturer Countries › Country | China |