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CPSCGeneral Alert

Southern Telecom Expands Recall of Lomi Waxing Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards; Additional Model and Reported Incidents

Published: June 25, 2026Recall ID: 26576Category: generalCountry: US

Reason for Recall / Hazard

The roll-on warmers' power cord can overheat and short circuit, posing a risk of serious injury or death from fire, burn and electrical shock hazards.

Product Description & Identification

This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips, model numbers LOMB2003PK and LOMB2004PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord and a user's manual. The Lomi logo is printed on the front of the white and pink warmer and on the outside of the product packaging. The model number is printed on a label on the bottom of the wax warmer.

Affected Products

Lomi Roll-On Waxing Kits

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2026/Southern-Telecom-Expands-Recall-of-Lomi-Waxing-Kits-Due-to-Risk-of-Serious-Injury-or-Death-from-Fire-and-Burn-Hazards-Additional-Model-and-Reported-Incidents
TitleSouthern Telecom Expands Recall of Lomi Waxing Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards; Additional Model and Reported Incidents
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/lomi-1.jpg
Images › 1 › CaptionRecalled Lomi Roll-On Waxing Kit (LOMB2004PK)
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/lomi-2.png
Images › 2 › CaptionModel number LOMB2004PK is printed on the bottom of the wax warmer
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/lomi-3.png
Images › 3 › CaptionRecalled Lomi Roll-On Waxing Kit (LOMB2003PK)
Hazards › NameThe roll-on warmers' power cord can overheat and short circuit, posing a risk of serious injury or death from fire, burn and electrical shock hazards.
Injuries › NameSouthern Telecom has received two additional reports of the warmer power cord overheating. No injuries have been reported.
Products › NameLomi Roll-On Waxing Kits
Products › Number Of UnitsAbout 14,700 (Southern Telecom previously recalled the waxing kits on June 13, 2024)
Recall I D10834
Remedies › NameConsumers should stop using the recalled waxing kits immediately and contact Southern Telecom for a full refund. Consumers will be asked to destroy the kits by unplugging the warmer's electrical cord, cutting it in half, and upload a photo of the destroyed product, showing the cut electrical cord, to https://support.customersupport123.com/hc/en-us/requests/new. Consumers should then dispose of the destroyed product.
Importers › NameSouthern Telecom Inc., of New York
Retailers › NameRoss, DD's, Variety Wholesalers and Burlington stores nationwide from February 2025 through December 2025 for about $13.
Recall Date2026-06-25T00:00:00
DescriptionThis recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips, model numbers LOMB2003PK and LOMB2004PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord and a user's manual. The Lomi logo is printed on the front of the white and pink warmer and on the outside of the product packaging. The model number is printed on a label on the bottom of the wax warmer.
Recall Number26576
Remedy Options › OptionRefund
Consumer ContactSouthern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2026-05-14/ or www.southerntelecom.com and click on "Recall: LOMB2004PK Roll-On Waxing Kit" at the top of the page for more information.
Last Publish Date2026-06-30T00:00:00
Manufacturer Countries › CountryChina

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    Recall Hazard Severity
    Caution (Class III)
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