Home/Recalls/CPSC-16197
CPSCGeneral Alert

Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards

Published: June 15, 2016Recall ID: 16197Category: generalCountry: US

Reason for Recall / Hazard

The lithium-ion battery packs can overheat, posing burn and fire hazards.

Product Description & Identification

This recall involves Panasonic lithium-ion battery packs installed in 18 models of Sony's VAIO Series laptop computers. The Panasonic battery packs were also sold separately and installed by Sony as part of repairs. Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21. Panasonic battery pack model and part numbers are printed on the back of the battery pack. Recalled model numbers for the Sony VAIO Series laptop computers are: Sony VAIO Series laptop computer model numbers SVE15132CXW SVE1513KCXS SVE15134CXP SVE1513MCXB SVE15134CXS SVE1513MCXW SVE15134CXW SVE1513MPXS SVE15135CXW SVE1513RCXB SVE151390X SVE1513RCXS SVE1513APXS SVE1513RCXW SVE1513BCXS SVE1513TCXW SVE1513JCXW SVE171390X

Affected Products

Panasonic battery packs used in Sony Electronics laptop computers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/Sony-Recalls-VAIO-Laptop-Computer-Battery-Packs
TitleSony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16197.16197a.jpg
Images › 1 › CaptionBattery pack
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16197.16197b.jpg
Images › 2 › CaptionBattery pack
Hazards › NameThe lithium-ion battery packs can overheat, posing burn and fire hazards.
Injuries › NameNone reported
Products › NamePanasonic battery packs used in Sony Electronics laptop computers
Products › TypeBatteries and Chargers
Products › Category I D67666
Products › Number Of UnitsAbout 1,700 (in addition, 21 were sold in Canada)
Recall I D7772
Remedies › NameConsumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers can use the laptop by plugging in the AC power only.
Importers › NameSony Electronics, Inc., of San Diego, Calif.
Retailers › NameBest Buy, Sony retail stores, other consumer electronic stores nationwide and online at www.store.sony.com and other websites from February 2013 through October 2013 for between $550 and $1,000 as part of Sony VAIO laptops and for about $170 for battery packs sold separately
Recall Date2016-06-15T00:00:00
DescriptionThis recall involves Panasonic lithium-ion battery packs installed in 18 models of Sony's VAIO Series laptop computers. The Panasonic battery packs were also sold separately and installed by Sony as part of repairs. Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21. Panasonic battery pack model and part numbers are printed on the back of the battery pack. Recalled model numbers for the Sony VAIO Series laptop computers are: Sony VAIO Series laptop computer model numbers SVE15132CXW SVE1513KCXS SVE15134CXP SVE1513MCXB SVE15134CXS SVE1513MCXW SVE15134CXW SVE1513MPXS SVE15135CXW SVE1513RCXB SVE151390X SVE1513RCXS SVE1513APXS SVE1513RCXW SVE1513BCXS SVE1513TCXW SVE1513JCXW SVE171390X
Recall Number16197
Manufacturers › NameSANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary
Remedy Options › OptionReplace
Consumer ContactSony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on "Support" and then "Support Alerts" for more information.
Last Publish Date2016-06-15T00:00:00
Manufacturer Countries › CountryChina

Overview

  • Recalling FirmSANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary
Official Agency Alert