Home/Recalls/CPSC-17742
CPSCGeneral Alert

Segway Reannounces Recall of Off-Board Chargers for Segway Personal Transporters...

Published: May 5, 2017Recall ID: 17742Category: generalCountry: US

Reason for Recall / Hazard

A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.

Product Description & Identification

This recall involves Segway PT Off-Board Chargers manufactured from January 2015 to October 2016 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are included in the recall: 15201C000362, 15201C000364, 15201C000366, 15208C000404, 15208C000406, 15222C000460, 15225C000486, 15225C000489, 15225C000494, 15242C000546, 16210C000621, 16210C000629, 16210C000630, 16210C000631, 16210C000632, 16210C000635, 16210C000636, 16214C000638, 16214C000639, 16214C000641, 16214C000642, 16214C000643, 16214C000645 and 16214C000646. The serial number and part number are on a silver data plate attached to the bottom of the charger.

Affected Products

Off-Board Chargers for Segway Personal Transporters (PT)

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2017/Segway-Reannounces-Recall-of-Off-Board-Chargers-for-Segway-Personal-Transporters-Recall-Alert
TitleSegway Reannounces Recall of Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)
Images › U R Lhttps://www.cpsc.gov/s3fs-public/PT-OffBoardCharger.jpeg
Images › CaptionSegway PT Off-Board Charger
Hazards › NameA wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
Injuries › NameNone reported
Products › NameOff-Board Chargers for Segway Personal Transporters (PT)
Products › Number Of UnitsAbout 24 (in addition, 17 were previously recalled in September 2015)
Recall I D8043
Remedies › NameConsumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
Retailers › NameAuthorized Segway dealers and distributors and directly from Segway Inc. from January 2015 through April 2017 for about $920.
Recall Date2017-05-05T00:00:00
DescriptionThis recall involves Segway PT Off-Board Chargers manufactured from January 2015 to October 2016 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are included in the recall: 15201C000362, 15201C000364, 15201C000366, 15208C000404, 15208C000406, 15222C000460, 15225C000486, 15225C000489, 15225C000494, 15242C000546, 16210C000621, 16210C000629, 16210C000630, 16210C000631, 16210C000632, 16210C000635, 16210C000636, 16214C000638, 16214C000639, 16214C000641, 16214C000642, 16214C000643, 16214C000645 and 16214C000646. The serial number and part number are on a silver data plate attached to the bottom of the charger.
Recall Number17742
Manufacturers › NameSegway Inc., of Bedford, N.H.
Remedy Options › OptionRepair
Consumer ContactSegway toll-free at 866-473-4929 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.segway.com and click on Off-Board Charger Recall for more information.
Last Publish Date2017-05-05T00:00:00
Manufacturer Countries › CountryUnited States

Overview

  • Recalling FirmSegway Inc., of Bedford, N.H.
Official Agency Alert