Home/Recalls/CPSC-15721
CPSCGeneral Alert

Safe Step Walk-In Tubs Recalled by Oliver Fiberglass Products and NuWhirl System...

Published: February 24, 2015Recall ID: 15721Category: generalCountry: US

Reason for Recall / Hazard

The tub's heated seat can get stuck in the "on" position. If a towel or other item is covering the seat of an empty tub, the seat can overheat, posing a burn hazard to consumers.

Product Description & Identification

This recall involves Safe Step walk-in, hydro-massage bath tubs with heated seats. The recalled tubs have model numbers LP2848, LP2851, LP2853, LP3153 or LP3255 and serial numbers 124423 through 131569 containing the prefix HS, HSHY, HSHS, HSMB or MBHS. The model and serial numbers are located on the back of the small access panel on the faucet end of the tub.

Affected Products

Safe Step Walk-In Tubs

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2015/Safe-Step-Walk-In-Tubs-Recalled-by-Oliver-Fiberglass-Products-and-NuWhirl-Systems
TitleSafe Step Walk-In Tubs Recalled by Oliver Fiberglass Products and NuWhirl Systems Due to Burn Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2015.15721.SSWT-Walkin-Tub_800.jpg
Images › 1 › CaptionSafe Step Walk-In Tub
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2015.15721.SSWT-Overhead-View_800.jpg
Images › 2 › CaptionSafe Step Walk-In Tub Overhead View
Hazards › NameThe tub's heated seat can get stuck in the "on" position. If a towel or other item is covering the seat of an empty tub, the seat can overheat, posing a burn hazard to consumers.
Injuries › NameThere have been 11 reports of the empty tub's heated seat getting stuck in the "on" position, including one report of the seat overheating and becoming hot to the touch. No injuries have been reported.
Products › NameSafe Step Walk-In Tubs
Products › TypeBaths & Bath Accessories
Products › Category I D1844
Products › Number Of UnitsAbout 6,400
Recall I D1982
Remedies › NameConsumers should not put a towel or other item on the seat and contact Oliver Fiberglass for new instructions and warning stickers to place on the tubs. Oliver Fiberglass is contacting tub owners directly.
Retailers › NameCKH Industries, New Windsor, N.Y.; Galkos Construction, Huntington Beach, Calif.; Gulf Atlantic Home Solutions, Clermont, Fla.; Home Smart Industries, Aston, Penn.; IPS, Hohenwald, Tenn.; New Bath, Jefferson, La.; Remodel USA, Capitol Heights, Md.; Safe Step of Minnesota, Burnsville, Minn.; Safe Step of Nevada, Las Vegas, Nev.; Safe Step Tubs Northwest, Tukwila, Wash., and Safe Step Walk-In Tub Co., Nashville, Tenn. from January 2014 through September 2014 for between $12,000 and $15,000.
Recall Date2015-02-24T00:00:00
DescriptionThis recall involves Safe Step walk-in, hydro-massage bath tubs with heated seats. The recalled tubs have model numbers LP2848, LP2851, LP2853, LP3153 or LP3255 and serial numbers 124423 through 131569 containing the prefix HS, HSHY, HSHS, HSMB or MBHS. The model and serial numbers are located on the back of the small access panel on the faucet end of the tub.
Distributors › NameSafe Step Walk-In Tub Co., of Nashville, Tenn.
Recall Number15721
Manufacturers › 1 › NameOliver Fiberglass Products, of Hohenwald, Tenn.
Manufacturers › 2 › NameNuWhirl Systems Corp., of Corona, Calif.
Remedy Options › 1 › OptionNew Instructions
Remedy Options › 2 › OptionLabel
Consumer ContactOliver Fiberglass toll-free at (888) 492-9423 any time, or online at www.safesteptub.com and click on the Recall link on the Safe Step homepage for more information.
Last Publish Date2015-02-24T00:00:00
Manufacturer Countries › CountryUnited States

Overview

  • Recalling FirmOliver Fiberglass Products, of Hohenwald, Tenn., NuWhirl Systems Corp., of Corona, Calif.
Official Agency Alert