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CPSCGeneral Alert

Residential Elevators Recalls Elevators Due to Impact Hazard (Recall Alert)

Published: September 10, 2020Recall ID: 20779Category: generalCountry: US

Reason for Recall / Hazard

The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to any occupants in the elevator cab.

Product Description & Identification

This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2014 and April 2017. The recalled elevators are used in consumers' homes. "Residential Elevators" is printed on the light in the operating panel inside the elevator cab.

Affected Products

Traction elevators

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/Residential-Elevators-Recalls-Elevators-Due-to-Impact-Hazard-Recall-Alert
TitleResidential Elevators Recalls Elevators Due to Impact Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1-20928PM.png
Images › 1 › CaptionOperating panel inside the cab of the recalled elevator identifying the manufacturer
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2-20937PM.png
Images › 2 › CaptionRecalled traction elevator
Hazards › NameThe elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to any occupants in the elevator cab.
Injuries › NameThe firm has confirmed eight reports of a failure in the motor gearbox assembly. No injuries have been reported.
Products › NameTraction elevators
Products › Number Of UnitsAbout 6,300
Recall I D8900
Remedies › NameConsumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. All affected elevators must be repaired, including elevators that have been inspected as part of the firm's March 29, 2018 recall. Some elevators may have already received the new CPSC approved remedy for this recall. Residential Elevators is able to determine whether a residential elevator is included in this recall by the consumer's street address. Residential Elevators is contacting all known purchasers with affected elevators to schedule a free repair.
Retailers › NameResidential Elevators' dealers and home builders nationwide from January 2014 through April 2017 for between $18,000 and $50,000.
Recall Date2020-09-10T00:00:00
DescriptionThis recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2014 and April 2017. The recalled elevators are used in consumers' homes. "Residential Elevators" is printed on the light in the operating panel inside the elevator cab.
Recall Number20779
Manufacturers › NameResidential Elevators Inc., of Crawfordville, Fla.
Remedy Options › OptionRepair
Consumer ContactResidential Elevators toll-free at 877-943-4734 from 8 a.m. to 5 p.m. ET Monday through Friday, email at clientservices@residentialelevators.com, or online at www.residentialelevators.com and click on “Recall Information” for more information.
Last Publish Date2020-09-10T00:00:00
Manufacturer Countries › CountryUnited States

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Overview

  • Recalling FirmResidential Elevators Inc., of Crawfordville, Fla.
Recall Hazard Severity
Caution (Class III)
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