Home/Recalls/CANADA-62625
Health CanadaGeneral Alert

Removable Foam Facial Interfaces for the Oculus Quest 2 Virtual Reality headset ...

Published: July 27, 2021Recall ID: 62625Category: generalCountry: Canada

Reason for Recall / Hazard

Chemical hazard

Product Description & Identification

Consumers who experience a skin irritation or reaction should immediately stop using the affected product, and all consumers should contact Facebook Technologies to receive a free silicone cover. Facebook Technologies is contacting all Quest 2 users directly as well.For more information, consumers can contact Facebook Technologies online at https://www.oculus.com/quest-2/removable-facial-interface-alert or by telephone toll-free at 1-877-960-0889 24 hours per day, seven days per week.Consumers may view the release by the US CPSC on the Commission's website (US CPSC to provide link).Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Affected Products

All removable foam facial interfaces for the Oculus Quest 2 Virtual Reality headset.

Additional Source Details

FieldValue
N I D62625
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/removable-foam-facial-interfaces-oculus-quest-2-virtual-reality-headset-recalled-due
IssueChemical hazard
Title Removable Foam Facial Interfaces for the Oculus Quest 2 Virtual Reality headset recalled due to Skin Irritation Hazard
ProductAll removable foam facial interfaces for the Oculus Quest 2 Virtual Reality headset.
Archived0
CategoryElectronics
Last updated2021-07-27
OrganizationConsumer product safety
What you should doConsumers who experience a skin irritation or reaction should immediately stop using the affected product, and all consumers should contact Facebook Technologies to receive a free silicone cover. Facebook Technologies is contacting all Quest 2 users directly as well.For more information, consumers can contact Facebook Technologies online at https://www.oculus.com/quest-2/removable-facial-interface-alert or by telephone toll-free at 1-877-960-0889 24 hours per day, seven days per week.Consumers may view the release by the US CPSC on the Commission's website (US CPSC to provide link).Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Overview

  • Recalling FirmConsumer product safety
Official Agency Alert