Recall re-announcement: Prestige Solo, Prestige Excellence and Aerco Esteem Gas ...
Reason for Recall / Hazard
Poisoning hazard
Product Description & Identification
Consumers should immediately contact Triangle Tube to schedule a free boiler inspection and if applicable, free installation of a new boiler ignition system if their ignition system has not yet been replaced. Consumers who continue using the recalled boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.Triangle Tube is ceasing operations in North America at the end of 2025. Consumers should contact the company as soon as possible to arrange for a free boiler inspection and repair, if applicable.For more information, consumers can contact Triangle Tube by telephone at 1-877-574-5036, from 8:00 a.m. to 5:00 p.m. ET, Monday through Friday, by email at productrecall@triangletube.com, or visit the company website at https://triangletube.com/products/product-recall/ or at www.triangletube.com and click on “PRODUCT RECALL” at the bottom of the page for more information.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Triangle Tube.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Affected Products
Prestige Solo, Prestige Excellence, and Aerco Esteem Condensing Gas Boilers
Additional Source Details
| Field | Value |
|---|---|
| N I D | 81276 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/recall-announcement-prestige-solo-prestige-excellence-and-aerco-esteem-gas-boilers |
| Issue | Poisoning hazard |
| Title | Recall re-announcement: Prestige Solo, Prestige Excellence and Aerco Esteem Gas Boilers recalled due to risk of carbon monoxide poisoning |
| Product | Prestige Solo, Prestige Excellence, and Aerco Esteem Condensing Gas Boilers |
| Archived | 0 |
| Category | Appliances |
| Last updated | 2025-11-25 |
| Organization | Consumer product safety |
| What you should do | Consumers should immediately contact Triangle Tube to schedule a free boiler inspection and if applicable, free installation of a new boiler ignition system if their ignition system has not yet been replaced. Consumers who continue using the recalled boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.Triangle Tube is ceasing operations in North America at the end of 2025. Consumers should contact the company as soon as possible to arrange for a free boiler inspection and repair, if applicable.For more information, consumers can contact Triangle Tube by telephone at 1-877-574-5036, from 8:00 a.m. to 5:00 p.m. ET, Monday through Friday, by email at productrecall@triangletube.com, or visit the company website at https://triangletube.com/products/product-recall/ or at www.triangletube.com and click on “PRODUCT RECALL” at the bottom of the page for more information.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Triangle Tube.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls. |