Home/Recalls/CPSC-16215
CPSCGeneral Alert

Razor Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard

Published: July 6, 2016Recall ID: 16215Category: generalCountry: US

Reason for Recall / Hazard

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

Product Description & Identification

This recall involves non-UL certified Hovertrax brand self-balancing scooters, commonly referred to as hoverboards. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by lithium-ion battery packs. The recalled Hovertrax brand hoverboards have serial numbers beginning with 55X120-01, 55X120-02, 55X110-01, 55X110-02 and 55X230-01. The serial number is printed on a white sticker on the bottom of the deck or on the charger.

Affected Products

Self-balancing scooters/hoverboards

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/Razor-Recalls-Self-Balancing-Scooters-Hoverboards
TitleRazor Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16215.16215a.jpg
Images › 1 › CaptionRecalled Razor Hovertrax hoverboard
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16215.16215b.jpg
Images › 2 › CaptionRecalled Razor Hovertrax hoverboard
Hazards › NameThe lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Injuries › NameThere have been two reports of the battery packs in the self-balancing scooters/hoverboards catching fire, exploding or smoking. No injuries or property damage have been reported.
Products › NameSelf-balancing scooters/hoverboards
Products › TypePowered Scooters or Skateboards
Products › Category I D68246
Products › Number Of UnitsAbout 28,000
Recall I D7791
Remedies › NameConsumers should immediately stop using these recalled products and contact Razor to return their hoverboard for a free replacement hoverboard that is certified to comply with UL 2272.
Importers › NameRazor USA LLC, of Cerritos, Calif.
Retailers › NameBig 5, Scheels, Toys R Us and other stores nationwide and online at Amazon.com, Razor.com, Target.com, Walmart.com and other websites from December 2015 through May 2016 for between $600 and $700.
Recall Date2016-07-06T00:00:00
DescriptionThis recall involves non-UL certified Hovertrax brand self-balancing scooters, commonly referred to as hoverboards. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by lithium-ion battery packs. The recalled Hovertrax brand hoverboards have serial numbers beginning with 55X120-01, 55X120-02, 55X110-01, 55X110-02 and 55X230-01. The serial number is printed on a white sticker on the bottom of the deck or on the charger.
Recall Number16215
Manufacturers › NameRazor USA LLC, of Cerritos, Calif.
Remedy Options › OptionReplace
Consumer ContactRazor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday or online at Razor.com and click on "CPSC Safety Recalls" for more information.
Last Publish Date2016-07-06T00:00:00
Manufacturer Countries › CountryChina

Overview

  • Recalling FirmRazor USA LLC, of Cerritos, Calif.
Official Agency Alert