CPSCGeneral Alert

Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard

Name: Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard
Brand: Million Concept Electronic (Shenzhen) Co., Ltd., of China
SKU: CPSC-18231
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: September 25, 2018Recall ID: 18231Category: generalCountry: US

Reason for Recall / Hazard

The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.

Product Description & Identification

This recall involves the Provata activity fitness tracker. The wristbands were given to consumers as a promotional giveaway and feature a digital display, a charging terminal, a heart rate and step detector with Bluetooth technology. They were distributed in three colors: black, blue or mint green. The packaging displays the word "Provata" and "Activity Tracker [color]" printed on the front cover.

Affected Products

Provata activity trackers

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2018/Provata-Health-Recalls-Promotional-Activity-Trackers-Due-to-Burn-Hazard
Title	Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/pic15.jpg.png
Images › 1 › Caption	Recalled activity tracker
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/pic16_0.jpg
Images › 2 › Caption	Packaging for recalled activity tracker
Hazards › Name	The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.
Injuries › Name	The firm has received 13 reports of the activity tracker overheating during use or while charging, including three reports of burns to the wrist.
Products › Name	Provata activity trackers
Products › Number Of Units	About 30,000
Recall I D	8406
Remedies › Name	Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how to receive a free replacement wristband.
Importers › Name	Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn.
Retailers › Name	Distributed as a free promotional item from August 2017 through July 2018 in mailings nationwide and in-person during employer wellness events in Oregon, North Carolina and Arizona.
Recall Date	2018-09-25T00:00:00
Description	This recall involves the Provata activity fitness tracker. The wristbands were given to consumers as a promotional giveaway and feature a digital display, a charging terminal, a heart rate and step detector with Bluetooth technology. They were distributed in three colors: black, blue or mint green. The packaging displays the word "Provata" and "Activity Tracker [color]" printed on the front cover.
Distributors › Name	Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn.
Recall Number	18231
Manufacturers › Name	Million Concept Electronic (Shenzhen) Co., Ltd., of China
Remedy Options › Option	Replace
Consumer Contact	Provata Health toll-free at 888-343-9820 from 9 a.m. to 5:30 p.m. CT Monday through Friday or online at www.provatahealth.com and click on “Recall” at the top of the page for more information.
Last Publish Date	2018-09-25T00:00:00
Manufacturer Countries › Country	China

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Overview

Recalling FirmMillion Concept Electronic (Shenzhen) Co., Ltd., of China

Recall Hazard Severity

Caution (Class III)

Official Agency Alert

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🚨 SAFETY ALERT: Million Concept Electronic (Shenzhen) Co., Ltd., of China - Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard

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https://therecallfile.com/recalls/provata-health-recalls-promotional-activity-trackers-due-to-burn-hazar/CPSC-18231

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Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard