CPSCGeneral Alert
Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard
Published: September 25, 2018Recall ID: 18231Category: generalCountry: US
Reason for Recall / Hazard
The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.
Product Description & Identification
This recall involves the Provata activity fitness tracker. The wristbands were given to consumers as a promotional giveaway and feature a digital display, a charging terminal, a heart rate and step detector with Bluetooth technology. They were distributed in three colors: black, blue or mint green. The packaging displays the word "Provata" and "Activity Tracker [color]" printed on the front cover.
Affected Products
Provata activity trackers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Provata-Health-Recalls-Promotional-Activity-Trackers-Due-to-Burn-Hazard |
| Title | Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic15.jpg.png |
| Images › 1 › Caption | Recalled activity tracker |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic16_0.jpg |
| Images › 2 › Caption | Packaging for recalled activity tracker |
| Hazards › Name | The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard. |
| Injuries › Name | The firm has received 13 reports of the activity tracker overheating during use or while charging, including three reports of burns to the wrist. |
| Products › Name | Provata activity trackers |
| Products › Number Of Units | About 30,000 |
| Recall I D | 8406 |
| Remedies › Name | Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how to receive a free replacement wristband. |
| Importers › Name | Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn. |
| Retailers › Name | Distributed as a free promotional item from August 2017 through July 2018 in mailings nationwide and in-person during employer wellness events in Oregon, North Carolina and Arizona. |
| Recall Date | 2018-09-25T00:00:00 |
| Description | This recall involves the Provata activity fitness tracker. The wristbands were given to consumers as a promotional giveaway and feature a digital display, a charging terminal, a heart rate and step detector with Bluetooth technology. They were distributed in three colors: black, blue or mint green. The packaging displays the word "Provata" and "Activity Tracker [color]" printed on the front cover. |
| Distributors › Name | Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn. |
| Recall Number | 18231 |
| Manufacturers › Name | Million Concept Electronic (Shenzhen) Co., Ltd., of China |
| Remedy Options › Option | Replace |
| Consumer Contact | Provata Health toll-free at 888-343-9820 from 9 a.m. to 5:30 p.m. CT Monday through Friday or online at www.provatahealth.com and click on “Recall” at the top of the page for more information. |
| Last Publish Date | 2018-09-25T00:00:00 |
| Manufacturer Countries › Country | China |
Overview
- Recalling FirmMillion Concept Electronic (Shenzhen) Co., Ltd., of China