Home/Recalls/CANADA-73805
Health CanadaGeneral Alert

Promax Solve Hydraulic Disc Brakes recalled due to injury hazard

Published: June 15, 2023Recall ID: 73805Category: generalCountry: Canada

Reason for Recall / Hazard

Injury hazard

Product Description & Identification

Consumers should immediately stop using the recalled product and contact an authorized Trek retailer for an inspection and, if warranted, a repair free of charge to the consumer.To determine if a bicycle is affected, consumers can enter their bicycle’s serial number on Trek Bikes website.For more information, consumers can contact Trek Bicycle Canada by telephone toll-free at 1-800-373-4594, Monday through Friday from 8:00 a.m. to 6:00 p.m. CT, or visit their website.Joint recall with Health Canada, the United States Consumer Product Safety Commission and Trek Bicycle Canada.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Affected Products

Revision 1 of the Promax Solve DSK 925 and Promax F1 DSK 927 Hydraulic Disc Brakes

Additional Source Details

FieldValue
N I D73805
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/promax-solve-hydraulic-disc-brakes-recalled-due-injury-hazard
IssueInjury hazard
TitlePromax Solve Hydraulic Disc Brakes recalled due to injury hazard
ProductRevision 1 of the Promax Solve DSK 925 and Promax F1 DSK 927 Hydraulic Disc Brakes
Archived0
CategorySports and fitness
Last updated2023-06-15
OrganizationConsumer product safety
What you should doConsumers should immediately stop using the recalled product and contact an authorized Trek retailer for an inspection and, if warranted, a repair free of charge to the consumer.To determine if a bicycle is affected, consumers can enter their bicycle’s serial number on Trek Bikes website.For more information, consumers can contact Trek Bicycle Canada by telephone toll-free at 1-800-373-4594, Monday through Friday from 8:00 a.m. to 6:00 p.m. CT, or visit their website.Joint recall with Health Canada, the United States Consumer Product Safety Commission and Trek Bicycle Canada.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Overview

  • Recalling FirmConsumer product safety
Official Agency Alert