CPSCGeneral Alert
Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard
Published: August 31, 2023Recall ID: 23271Category: generalCountry: US
Reason for Recall / Hazard
The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.
Product Description & Identification
This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.
Affected Products
Glass Doorknobs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Prime-Line-Recalls-Glass-Doorknobs-Due-to-Laceration-Hazard |
| Title | Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/spindle-set.png |
| Images › 1 › Caption | Recalled Glass Doorknobs Spindle Set |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/door-latch-set.png |
| Images › 2 › Caption | Recalled Glass Doorknobs Passage Door Latch Set |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/mortise-set.png |
| Images › 3 › Caption | Recalled Glass Doorknobs Mortise Lock Set |
| Hazards › Name | The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers. |
| Injuries › Name | The firm has received five reports of the recalled doorknobs breaking and causing laceration injuries requiring stitches. |
| Products › Name | Glass Doorknobs |
| Products › Number Of Units | About 167,000 (In addition, about 10,265 were sold in Canada) |
| Recall I D | 9698 |
| Remedies › Name | Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund. |
| Importers › Name | Prime-Line Products LLC, of Redlands, California |
| Retailers › Name | Home improvement stores nationwide and online at Amazon.com, Wayfair.com and other websites from February 2022 through April 2023 for between $20 and $45. |
| Recall Date | 2023-08-31T00:00:00 |
| Description | This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging. |
| Recall Number | 23271 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/https://recalls-rappels.canada.ca/en/alert-recall/prime-line-defender-security-glass-knobs-recalled-due-laceration-hazard |
| Consumer Contact | Prime-Line at 800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at glassknobs@realtimeresults.net, online at https://www.recallrtr.com/glassknobs or at www.primeline.net and click on "Important Recall Information" at the top of the page for more information. |
| Last Publish Date | 2023-08-31T00:00:00 |
| Manufacturer Countries › Country | China |