CPSCGeneral Alert
Polaris Recalls Patriot 9R MATRYX PRO RMK and Patriot 9R MATRYX RMK KHAOS Snowmo...
Published: November 30, 2023Recall ID: 24720Category: generalCountry: US
Reason for Recall / Hazard
The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers.
Product Description & Identification
This recall involves Polaris Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" is stamped on the front side paneling of the vehicles. The VIN and model number are located on the right side of the vehicle's frame.
Affected Products
Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS Snowmobiles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Polaris-Recalls-Patriot-9R-MATRYX-PRO-RMK-and-Patriot-9R-MATRYX-RMK-KHAOS-Snowmobiles-Due-to-Injury-Hazard-Recall-Alert |
| Title | Polaris Recalls Patriot 9R MATRYX PRO RMK and Patriot 9R MATRYX RMK KHAOS Snowmobiles Due to Injury Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Polaris-RMK-KHAOS.jpg |
| Images › 1 › Caption | Recalled Polaris Model Year 2023 PATRIOT 9R MATRYX RMK KHAOS |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Polaris-PRO-RMK.jpg |
| Images › 2 › Caption | Recalled Polaris Model Year 2023 Patriot 9R MATRYX PRO RMK |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Polaris-VIN-model.png |
| Images › 3 › Caption | Recalled Polaris Snowmobile VIN/Model Number Location |
| Hazards › Name | The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers. |
| Injuries › Name | The firm has received 91 reports of clutch failure, including nine reports where the clutch components separated from the unit. No injuries have been reported. |
| Products › Name | Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS Snowmobiles |
| Products › Number Of Units | About 2,200 (In addition, about 1,000 were sold in Canada) |
| Recall I D | 9774 |
| Remedies › Name | Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch, install a clutch guard kit and receive an owner's manual addendum. Polaris is notifying all dealers and registered owners directly. |
| Retailers › Name | Authorized Polaris dealers nationwide from January 2022 through April 2023 for between $18,500 and $19,900. |
| Recall Date | 2023-11-30T00:00:00 |
| Description | This recall involves Polaris Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" is stamped on the front side paneling of the vehicles. The VIN and model number are located on the right side of the vehicle's frame. |
| Recall Number | 24720 |
| Manufacturers › Name | Polaris Industries Inc., of Medina, Minnesota |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2023345 |
| Consumer Contact | Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Recalls" at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can also contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email. |
| Last Publish Date | 2023-11-30T00:00:00 |
| Manufacturer Countries › Country | United States |