CPSCGeneral Alert

Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)

Name: Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)
Brand: Polaris Industries Inc., of Medina, Minnesota
SKU: CPSC-23788
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: August 31, 2023Recall ID: 23788Category: generalCountry: US

Reason for Recall / Hazard

The handlebar hooks on the recalled snowmobiles pose a puncture hazard and risk of serious injury if the rider's body impacts the handlebar hook during a crash.

Product Description & Identification

This recall involves Polaris Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" or "KHAOS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of vehicle's frame. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.

Affected Products

Polaris Snowmobiles, Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2023/Polaris-Recalls-MATRYX-PRO-RMK-and-MATRYX-RMK-KHAOS-Snowmobiles-Due-to-Serious-Injury-Hazard-Recall-Alert
Title	Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/pic1_104.png
Images › 1 › Caption	Recalled Polaris Model Year 2022 MATRYX PRO RMK Snowmobile
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/pic2_86.png
Images › 2 › Caption	Recalled Polaris Model Year 2022 MATRYX RMK KHAOS Snowmobile
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/pic3_51.png
Images › 3 › Caption	Recalled Polaris Model Year 2023 MATRYX PRO RMK Snowmobile
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/pic4_39.png
Images › 4 › Caption	Recalled Polaris Model Year 2023 MATRYX RMK KHAOS Snowmobile
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/pic5_25.png
Images › 5 › Caption	Close-up of Recalled Snowmobile Handlebar Hooks
Images › 6 › U R L	https://www.cpsc.gov/s3fs-public/pic6_20.png
Images › 6 › Caption	Close-up of Recalled Snowmobile Handlebar Hooks
Images › 7 › U R L	https://www.cpsc.gov/s3fs-public/pic7_16.png
Images › 7 › Caption	Recalled Polaris Snowmobile VIN/Model Number Location
Images › 8 › U R L	https://www.cpsc.gov/s3fs-public/pic8_12.png
Images › 8 › Caption	Vehicle Identification Number (VIN) location in the right side of the tunnel
Hazards › Name	The handlebar hooks on the recalled snowmobiles pose a puncture hazard and risk of serious injury if the rider's body impacts the handlebar hook during a crash.
Injuries › Name	The firm has received four reports of puncture wounds caused by impact with the handlebar hooks.
Products › Name	Polaris Snowmobiles, Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS
Products › Number Of Units	About 15,900 (In addition, about 7,040 were sold in Canada) (These vehicles were previously recalled in May 2023 for a different hazard)
Recall I D	9702
Remedies › Name	Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Polaris is notifying all dealers and registered owners directly.
Retailers › Name	Polaris dealers nationwide from December 2019 through April 2023 for between $13,300 and $22,000.
Recall Date	2023-08-31T00:00:00
Description	This recall involves Polaris Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" or "KHAOS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of vehicle's frame. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.
Recall Number	23788
Manufacturers › Name	Polaris Industries Inc., of Medina, Minnesota
Remedy Options › Option	Repair
Inconjunctions › U R L	https://recalls-rappels.canada.ca/en/alert-recall/https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2023234
Consumer Contact	Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Recalls" at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls.
Last Publish Date	2023-08-31T00:00:00
Manufacturer Countries › Country	United States

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Overview

Recalling FirmPolaris Industries Inc., of Medina, Minnesota

Recall Hazard Severity

Caution (Class III)

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🚨 SAFETY ALERT: Polaris Industries Inc., of Medina, Minnesota - Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)

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Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)