Home/Recalls/CPSC-16032
CPSCGeneral Alert

PNY Recalls Portable Lithium Polymer Battery Packs Due to Fire Hazard

Published: November 12, 2015Recall ID: 16032Category: generalCountry: US

Reason for Recall / Hazard

Batteries can overheat and vent flames, posing fire and burn hazards.

Product Description & Identification

This recall involves portable lithium polymer battery packs with model number T10400 that are used to charge USB-enabled smartphones, tablets and other USB-powered devices. The batteries are black or gray hand-held devices, 4 inches x 2.75 inches x 0.75 inches, with two USB outputs and four blue LED lights. PNY is laser-printed along the bottom on the front of the battery.

Affected Products

Portable Lithium Polymer Battery Packs

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/PNY-Recalls-Portable-Lithium-Polymer-Battery-Packs
TitlePNY Recalls Portable Lithium Polymer Battery Packs Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16032.T10400%2520Black.jpg
Images › 1 › CaptionT10400 Black
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16032.T10400%2520Grey.jpg
Images › 2 › CaptionT10400 Gray
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16032.Side%2520view%2520of%2520T10400.jpg
Images › 3 › CaptionSide view of T10400
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16032.PNY.JPG
Images › 4 › CaptionView of model number
Hazards › NameBatteries can overheat and vent flames, posing fire and burn hazards.
Injuries › NamePNY has received one report of venting with flames. No injuries have been reported.
Products › NamePortable Lithium Polymer Battery Packs
Products › TypeBattery Chargers
Products › Category I D67668
Products › Number Of UnitsAbout 56,000 (in addition, about 800 sold in Canada)
Recall I D6571
Remedies › NameConsumers should immediately stop using the recalled batteries and contact PNY for a free replacement rechargeable battery.
Importers › NamePNY Technologies, Inc., of Parsippany, N.J.
Retailers › NameBest Buy, Office Depot, Office Max and other retail stores nationwide and online at amazon.com and frys.com from January 2014 through August 2015 for about $50.
Recall Date2015-11-12T00:00:00
DescriptionThis recall involves portable lithium polymer battery packs with model number T10400 that are used to charge USB-enabled smartphones, tablets and other USB-powered devices. The batteries are black or gray hand-held devices, 4 inches x 2.75 inches x 0.75 inches, with two USB outputs and four blue LED lights. PNY is laser-printed along the bottom on the front of the battery.
Distributors › NamePNY Technologies, Inc., of Parsippany, N.J.
Recall Number16032
Remedy Options › OptionReplace
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/55798r-eng.php
Consumer ContactPNY Technologies toll-free at 888-316-1194 from 9 a.m. to 8 p.m. ET Monday through Friday, online at www.pny.com and click on "Product Recall" under the "Support" menu at the bottom of the page, or email Tech-Support-T10400@pny.com for more information.
Last Publish Date2015-11-12T00:00:00
Manufacturer Countries › CountryChina