Pacific Cycle Recalls E-Bikes Due to Fire Hazard
USPacific Cycle Recalls E-Bikes Due to Fire Hazard
Reason for Recall / Hazard
The wiring harness that manages the charging of the lithium-ion battery was not properly assembled, creating a risk of overheating and fire while charging.
Product Description & Identification
This recall involves Ascend Cabrillo and Minaret Electric Bikes. The Ascend Cabrillo model numbers are R7583BPS and R7585BPS and the Ascend Minaret model number is R7586BPS. The model number and "Pacific Cycle" are printed on the service label located on the seat tube above the bottom bracket. The Ascend Cabrillo was sold in a sand or gray color and has a rear storage rack. The Minaret was sold in black with red and gray accents or a step-through frame style. The word "Ascend" is located on the downtube and the word "Cabrillo" or "Minaret" on the chain stay. The electric bikes have an electric assist motor.
Affected Products
Ascend Cabrillo and Minaret Electric Bikes
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Pacific-Cycle-Recalls-E-Bikes-Due-to-Fire-Hazard |
| Title | Pacific Cycle Recalls E-Bikes Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Ascend-sand.png |
| Images › 1 › Caption | Recalled Ascend Cabrillo Electric Bike (sand) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Ascend-gray.png |
| Images › 2 › Caption | Recalled Ascend Cabrillo Electric Bike (gray) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Ascend-black.png |
| Images › 3 › Caption | Recalled Ascend Minaret Electric Bike (black) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Ascend-serial.jpg |
| Images › 4 › Caption | Recalled Ascend Cabrillo Electric Bike (serial number location) |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/Ascend-service-label.jpg |
| Images › 5 › Caption | Recalled Ascend Minaret or Cabrillo Electric Bike service label |
| Hazards › Name | The wiring harness that manages the charging of the lithium-ion battery was not properly assembled, creating a risk of overheating and fire while charging. |
| Injuries › Name | The firm has received three reports of the battery catching on fire, resulting in one injury of second-degree burns. |
| Products › Name | Ascend Cabrillo and Minaret Electric Bikes |
| Products › Number Of Units | About 1,700 |
| Recall I D | 9829 |
| Remedies › Name | Consumers should immediately stop using and unplug the recalled electric bikes. Consumers should enter their serial number on www.pacific-cycle.com/safety-notices-recalls before returning the bike(s) to confirm their electric bike is part of the recall. Return the recalled bikes to Bass Pro Shops or Cabela's to receive a full refund. |
| Importers › Name | Pacific Cycle Inc., of Madison, Wisconsin |
| Retailers › Name | Bass Pro Shops and Cabela's stores nationwide and online at basspro.com and cabelas.com from January 2023 through November 2023 for between $1,400 and $1,500. |
| Recall Date | 2024-01-25T00:00:00 |
| Description | This recall involves Ascend Cabrillo and Minaret Electric Bikes. The Ascend Cabrillo model numbers are R7583BPS and R7585BPS and the Ascend Minaret model number is R7586BPS. The model number and "Pacific Cycle" are printed on the service label located on the seat tube above the bottom bracket. The Ascend Cabrillo was sold in a sand or gray color and has a rear storage rack. The Minaret was sold in black with red and gray accents or a step-through frame style. The word "Ascend" is located on the downtube and the word "Cabrillo" or "Minaret" on the chain stay. The electric bikes have an electric assist motor. |
| Distributors › Name | Bass Pro LLC, of Springfield, Missouri |
| Recall Number | 24092 |
| Remedy Options › Option | Refund |
| Consumer Contact | Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT Monday through Friday, email at customerservice@pacificycle.com or online at www.pacific-cycle.com/safety-notices-recalls or www.pacific-cycle.com and go to the bottom of the page and click on "Safety Notices & Recalls" for more information. |
| Last Publish Date | 2024-01-25T00:00:00 |
| Manufacturer Countries › Country | China |
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🚨 SAFETY ALERT: Pacific Cycle Recalls E-Bikes Due to Fire Hazard Check if your household is affected: https://therecallfile.com/recalls/pacific-cycle-recalls-e-bikes-due-to-fire-hazard/CPSC-24092
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