CPSCGeneral Alert
Nokia Recalls Tablet Travel Chargers Due to Electrocution Hazard
Published: June 18, 2014Recall ID: 14209Category: generalCountry: US
Reason for Recall / Hazard
The plastic cover on the charger's exchangeable plugs can come loose and separate, exposing internal components that pose an electrocution hazard if touched while the plug remains in a live socket.
Product Description & Identification
The recall includes the Travel Charger kit sold separately for the Nokia Lumia 2520 tablet, also called the AC-300 charger accessory kit. The kit includes four different plugs for use in electrical outlets in the U.S., U.K., EU and Australia. The black plastic chargers measure about 2.75 inches high by 2.3 inches wide. U.S. chargers that were sold with the Nokia Lumia 2520 tablet are not included in the recall.
Affected Products
Travel Charger Kits for Nokia Lumia 2520 Tablets
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2014/Nokia-Recalls-Tablet-Travel-Chargers |
| Title | Nokia Recalls Tablet Travel Chargers Due to Electrocution Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14209.Nokia%2520travel%2520chargersLARGE.jpg |
| Images › Caption | Travel Charger for Nokia Lumia 2520 Tablet |
| Hazards › Name | The plastic cover on the charger's exchangeable plugs can come loose and separate, exposing internal components that pose an electrocution hazard if touched while the plug remains in a live socket. |
| Injuries › Name | None reported |
| Products › Name | Travel Charger Kits for Nokia Lumia 2520 Tablets |
| Products › Type | Battery Chargers |
| Products › Category I D | 67668 |
| Products › Number Of Units | About 500 |
| Recall I D | 1708 |
| Remedies › Name | Consumers should immediately stop using the recalled chargers and contact Nokia for instructions on receiving a full refund from Verizon Wireless or a credit from AT&T for the travel chargers and both will provide a free replacement U.S.-only charger for their Nokia Lumia 2520 tablet. |
| Retailers › Name | AT&T and Verizon Wireless authorized dealers and retailers nationwide and online at att.com and Verizon.com from January 2014 to May 2014 for about $50. |
| Recall Date | 2014-06-18T00:00:00 |
| Description | The recall includes the Travel Charger kit sold separately for the Nokia Lumia 2520 tablet, also called the AC-300 charger accessory kit. The kit includes four different plugs for use in electrical outlets in the U.S., U.K., EU and Australia. The black plastic chargers measure about 2.75 inches high by 2.3 inches wide. U.S. chargers that were sold with the Nokia Lumia 2520 tablet are not included in the recall. |
| Recall Number | 14209 |
| Manufacturers › Name | Nokia Inc., of Sunnyvale, Calif. |
| Remedy Options › 1 › Option | Replace |
| Remedy Options › 2 › Option | Refund |
| Consumer Contact | Nokia toll-free at (888)665- 4228 from 10 a.m. to 8 p.m. ET Monday through Friday or online at www.nokia.com and click "Recall Notice" at the bottom of the page for more information. |
| Last Publish Date | 2015-01-09T00:00:00 |
| Manufacturer Countries › Country | China |