Home/Recalls/CPSC-25045
CPSCGeneral Alert

New Cosmos USA Recalls Combination Natural Gas and Carbon Monoxide Alarms Due to Failure to Alert Consumers to the Presence of Natural Gas and to the Risk of Carbon Monoxide Poisoning

Published: November 14, 2024Recall ID: 25045Category: generalCountry: US

Reason for Recall / Hazard

After alerting consumers to the presence of natural gas or carbon monoxide, the recalled alarm can go into sleep mode when the alert lasts less than four minutes. During this time, the alarms can fail to detect and alert consumers to a new incidence of natural gas or carbon monoxide, posing a risk of carbon monoxide poisoning.

Product Description & Identification

This recall involves the DeNova Detect brand combination natural gas and carbon monoxide alarms with model number DD622NCV. DeNova Detect, Natural Gas + Carbon Monoxide are printed on the front of the alarm. The model number is on the top side of the alarm. The serial number is on the right side of the alarm.

Affected Products

DeNova Detect Brand Combination Natural Gas and Carbon Monoxide Alarms

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2025/New-Cosmos-USA-Recalls-Combination-Natural-and-Carbon-Monoxide-Alarms-Due-to-Failure-to-Alert-Consumers-to-the-Presence-of-Natural-Gas-and-to-the-Risk-of-Carbon-Monoxide-Poisoning
TitleNew Cosmos USA Recalls Combination Natural Gas and Carbon Monoxide Alarms Due to Failure to Alert Consumers to the Presence of Natural Gas and to the Risk of Carbon Monoxide Poisoning
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/denova-1.png
Images › 1 › CaptionRecalled Natural Gas + CO Alarm
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/denova-2.png
Images › 2 › CaptionLocation of Model Number of Alarm
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/denova-3.png
Images › 3 › CaptionLocation of Serial Number of Alarm
Hazards › NameAfter alerting consumers to the presence of natural gas or carbon monoxide, the recalled alarm can go into sleep mode when the alert lasts less than four minutes. During this time, the alarms can fail to detect and alert consumers to a new incidence of natural gas or carbon monoxide, posing a risk of carbon monoxide poisoning.
Injuries › NameNone reported
Products › NameDeNova Detect Brand Combination Natural Gas and Carbon Monoxide Alarms
Products › Number Of UnitsAbout 26,360
Recall I D10093
Remedies › NameConsumers should immediately register online at www.denovadetect.com/safetynotice-dd622 to receive a prepaid shipping package and replacement alarm. Consumers should continue using the recalled alarms until they install the replacement alarms. Once they receive the replacement alarm, consumers should ship the recalled alarm back in the provided prepaid shipping package.
Retailers › NameLowe's stores nationwide and online at Amazon.com, Lowes.com and Denovadetect.com from December 2023 through July 2024 for between $90 and $102.
Recall Date2024-11-14T00:00:00
DescriptionThis recall involves the DeNova Detect brand combination natural gas and carbon monoxide alarms with model number DD622NCV. DeNova Detect, Natural Gas + Carbon Monoxide are printed on the front of the alarm. The model number is on the top side of the alarm. The serial number is on the right side of the alarm.
Distributors › NameNew Cosmos USA Inc., of Lisle, Illinois
Recall Number25045
Remedy Options › OptionReplace
Consumer ContactNew Cosmos USA Inc. toll-free at 888-447-6016 from 7 a.m. to 7 p.m. ET Monday through Friday, email at safety@DeNovaDetect.com, or online at www.denovadetect.com and click on "Recalls" or at www.denovadetect.com/safetynotice-dd622 for more information.
Last Publish Date2024-11-14T00:00:00
Manufacturer Countries › CountryJapan

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