CPSCGeneral Alert
New Cosmos USA Recalls Combination Natural Gas and Carbon Monoxide Alarms Due to...
Published: November 14, 2024Recall ID: 25045Category: generalCountry: US
Reason for Recall / Hazard
After alerting consumers to the presence of natural gas or carbon monoxide, the recalled alarm can go into sleep mode when the alert lasts less than four minutes. During this time, the alarms can fail to detect and alert consumers to a new incidence of natural gas or carbon monoxide, posing a risk of carbon monoxide poisoning.
Product Description & Identification
This recall involves the DeNova Detect brand combination natural gas and carbon monoxide alarms with model number DD622NCV. DeNova Detect, Natural Gas + Carbon Monoxide are printed on the front of the alarm. The model number is on the top side of the alarm. The serial number is on the right side of the alarm.
Affected Products
DeNova Detect Brand Combination Natural Gas and Carbon Monoxide Alarms
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/New-Cosmos-USA-Recalls-Combination-Natural-and-Carbon-Monoxide-Alarms-Due-to-Failure-to-Alert-Consumers-to-the-Presence-of-Natural-Gas-and-to-the-Risk-of-Carbon-Monoxide-Poisoning |
| Title | New Cosmos USA Recalls Combination Natural Gas and Carbon Monoxide Alarms Due to Failure to Alert Consumers to the Presence of Natural Gas and to the Risk of Carbon Monoxide Poisoning |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/denova-1.png |
| Images › 1 › Caption | Recalled Natural Gas + CO Alarm |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/denova-2.png |
| Images › 2 › Caption | Location of Model Number of Alarm |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/denova-3.png |
| Images › 3 › Caption | Location of Serial Number of Alarm |
| Hazards › Name | After alerting consumers to the presence of natural gas or carbon monoxide, the recalled alarm can go into sleep mode when the alert lasts less than four minutes. During this time, the alarms can fail to detect and alert consumers to a new incidence of natural gas or carbon monoxide, posing a risk of carbon monoxide poisoning. |
| Injuries › Name | None reported |
| Products › Name | DeNova Detect Brand Combination Natural Gas and Carbon Monoxide Alarms |
| Products › Number Of Units | About 26,360 |
| Recall I D | 10093 |
| Remedies › Name | Consumers should immediately register online at www.denovadetect.com/safetynotice-dd622 to receive a prepaid shipping package and replacement alarm. Consumers should continue using the recalled alarms until they install the replacement alarms. Once they receive the replacement alarm, consumers should ship the recalled alarm back in the provided prepaid shipping package. |
| Retailers › Name | Lowe's stores nationwide and online at Amazon.com, Lowes.com and Denovadetect.com from December 2023 through July 2024 for between $90 and $102. |
| Recall Date | 2024-11-14T00:00:00 |
| Description | This recall involves the DeNova Detect brand combination natural gas and carbon monoxide alarms with model number DD622NCV. DeNova Detect, Natural Gas + Carbon Monoxide are printed on the front of the alarm. The model number is on the top side of the alarm. The serial number is on the right side of the alarm. |
| Distributors › Name | New Cosmos USA Inc., of Lisle, Illinois |
| Recall Number | 25045 |
| Remedy Options › Option | Replace |
| Consumer Contact | New Cosmos USA Inc. toll-free at 888-447-6016 from 7 a.m. to 7 p.m. ET Monday through Friday, email at safety@DeNovaDetect.com, or online at www.denovadetect.com and click on "Recalls" or at www.denovadetect.com/safetynotice-dd622 for more information. |
| Last Publish Date | 2024-11-14T00:00:00 |
| Manufacturer Countries › Country | Japan |