Home/Recalls/CPSC-21042
CPSCGeneral Alert

Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard

Published: December 9, 2020Recall ID: 21042Category: generalCountry: US

Reason for Recall / Hazard

Water can leak within the generator, causing excessive heat build-up in the area where the power cord connects to the body of the generator unit, which can pose a fire hazard.

Product Description & Identification

This recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas to sanitize the water. The majority were installed in Endless Pools. The brand and model number can be identified from the manufacturing plate located on one end of the generator's steel tube. They are silver and black in color and measure 4 inches in diameter and 25 inches in length.

Affected Products

Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2021/Neptune-Benson-Recalls-Delta-Ultra-Violet-Generators-For-Pools-and-Spas-Due-to-Fire-Hazard
TitleNeptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard
Images › U R Lhttps://www.cpsc.gov/s3fs-public/1-14737PM.png
Images › CaptionRecalled Delta UV EA-4H-10 ultra-violet generator
Hazards › NameWater can leak within the generator, causing excessive heat build-up in the area where the power cord connects to the body of the generator unit, which can pose a fire hazard.
Injuries › NameThe firm has received 92 reports of incidents involving overheating, melting or burning of the generators and the area around the generators. No injuries have been reported.
Products › NameDelta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas
Products › Number Of UnitsAbout 4,560
Recall I D8955
Remedies › NameConsumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.
Retailers › NameNeptune Benson sold the generators to pool and spa commercial customers from August 2016 through February 2020 for about $320. Prior to August 2016, the generators were manufactured and sold by Delta UV Corporation to pool and spa commercial customers.
Recall Date2020-12-09T00:00:00
DescriptionThis recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas to sanitize the water. The majority were installed in Endless Pools. The brand and model number can be identified from the manufacturing plate located on one end of the generator's steel tube. They are silver and black in color and measure 4 inches in diameter and 25 inches in length.
Recall Number21042
Manufacturers › 1 › NameNeptune Benson, of Warwick, Rhode Island (after August 2016)
Manufacturers › 2 › NameDelta UV Corporation, of Gardena, California (prior to August 2016).
Remedy Options › 1 › OptionReplace
Remedy Options › 2 › OptionRepair
Consumer ContactNeptune Benson toll-free at 888-847-8710 from 8 a.m. to 7 p.m. ET Monday through Friday online at https://www.evoqua.com/en/brands/Neptune-Benson and click on the “recall” link for more information.
Last Publish Date2020-12-09T00:00:00
Manufacturer Countries › CountryUnited States

Check Other Products In Your Household

Free Safety Tools

Safety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:

Overview

  • Recalling FirmNeptune Benson, of Warwick, Rhode Island (after August 2016), Delta UV Corporation, of Gardena, California (prior to August 2016).
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

📢 Share Warning

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: Neptune Benson, of Warwick, Rhode Island (after August 2016), Delta UV Corporation, of Gardena, California (prior to August 2016). - Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard

Check if your household is affected:
https://therecallfile.com/recalls/neptune-benson-recalls-delta-ultra-violet-generators-for-pools-and-spa/CPSC-21042
WhatsAppFacebook

Join Alertlist

Get instant email updates whenever critical safety recalls like this are published.

Featured on Product Hunt

Help support our public safety mission and check out our community launch.

The Recall File - The Google for Product Recalls | Product Hunt

Support The Recall File

Help keep official recall alerts free, accessible, and fast for everyone.

Donate with PayPal

Supports USD, EUR, GBP, International Cards & PayPal

Spread the WordNeptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard

Install The Recall File App

Check safety warnings, scan your pantry, and monitor your vehicles directly from your home screen.