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CPSCGeneral Alert

Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard

Published: November 30, 2011Recall ID: 12049Category: generalCountry: US

Reason for Recall / Hazard

The battery case's integrated circuit switch can overheat, posing a burn hazard to consumers.

Product Description & Identification

The recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player. The battery cases come in black, blue or red. Only battery cases with serial numbers that have the first five alphanumeric characters of TR113 through TR120 are subject to this recall. The serial number can be found inside the housing of the product.

Affected Products

Rechargeable External Battery Case

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2012/Mophie-Recalls-iPod-Touch-Rechargeable-External-Battery-Case-Due-to-Burn-Hazard
TitleMophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2012.12049.12049a.jpg
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2012.12049.12049b.jpg
Hazards › NameThe battery case's integrated circuit switch can overheat, posing a burn hazard to consumers.
Injuries › NameMophie has received 110 reports of the product becoming warm to the touch, 44 reports of the product deforming and nine reports of minor burns.
Products › NameRechargeable External Battery Case
Products › TypeBatteries and Chargers
Products › Category I D2164
Products › Number Of UnitsAbout 6,118
Recall I D924
Remedies › NameConsumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product.
Importers › NameMophie LLC, of Paw Paw, Mich.
Retailers › NameB& H Photo, Barnes & Noble, InMotion Entertainment, J&R Music World, Marine Corps Exchange stores, Amazon.com and mophie.com since April 2011 for about $50.
Recall Date2011-11-30T00:00:00
DescriptionThe recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player. The battery cases come in black, blue or red. Only battery cases with serial numbers that have the first five alphanumeric characters of TR113 through TR120 are subject to this recall. The serial number can be found inside the housing of the product.
Recall Number12049
Remedy Options › 1 › OptionNew Instructions
Remedy Options › 2 › OptionReplace
Consumer ContactFor additional information, contact Mophie toll-free at (877) 308-4581 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.mophie.com/exchange
Last Publish Date2016-04-25T00:00:00
Manufacturer Countries › CountryChina

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Overview

    Recall Hazard Severity
    Caution (Class III)
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