CPSCGeneral Alert
Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard
Published: November 30, 2011Recall ID: 12049Category: generalCountry: US
Reason for Recall / Hazard
The battery case's integrated circuit switch can overheat, posing a burn hazard to consumers.
Product Description & Identification
The recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player. The battery cases come in black, blue or red. Only battery cases with serial numbers that have the first five alphanumeric characters of TR113 through TR120 are subject to this recall. The serial number can be found inside the housing of the product.
Affected Products
Rechargeable External Battery Case
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2012/Mophie-Recalls-iPod-Touch-Rechargeable-External-Battery-Case-Due-to-Burn-Hazard |
| Title | Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12049.12049a.jpg |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12049.12049b.jpg |
| Hazards › Name | The battery case's integrated circuit switch can overheat, posing a burn hazard to consumers. |
| Injuries › Name | Mophie has received 110 reports of the product becoming warm to the touch, 44 reports of the product deforming and nine reports of minor burns. |
| Products › Name | Rechargeable External Battery Case |
| Products › Type | Batteries and Chargers |
| Products › Category I D | 2164 |
| Products › Number Of Units | About 6,118 |
| Recall I D | 924 |
| Remedies › Name | Consumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product. |
| Importers › Name | Mophie LLC, of Paw Paw, Mich. |
| Retailers › Name | B& H Photo, Barnes & Noble, InMotion Entertainment, J&R Music World, Marine Corps Exchange stores, Amazon.com and mophie.com since April 2011 for about $50. |
| Recall Date | 2011-11-30T00:00:00 |
| Description | The recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player. The battery cases come in black, blue or red. Only battery cases with serial numbers that have the first five alphanumeric characters of TR113 through TR120 are subject to this recall. The serial number can be found inside the housing of the product. |
| Recall Number | 12049 |
| Remedy Options › 1 › Option | New Instructions |
| Remedy Options › 2 › Option | Replace |
| Consumer Contact | For additional information, contact Mophie toll-free at (877) 308-4581 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.mophie.com/exchange |
| Last Publish Date | 2016-04-25T00:00:00 |
| Manufacturer Countries › Country | China |