CPSCGeneral Alert
Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazar...
Published: April 13, 2023Recall ID: 23178Category: generalCountry: US
Reason for Recall / Hazard
The lithium-ion battery back-up can overheat, posing a fire hazard.
Product Description & Identification
This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.
Affected Products
Flo Smart Water Monitor Lithium-Ion Battery Back-Ups
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Moen-Recalls-Flo-Battery-Back-Ups-for-Flo-Smart-Water-Monitors-Due-to-Fire-Hazard |
| Title | Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/flo-lithium-ion.png |
| Images › Caption | Recalled Flo Lithium-Ion Battery Back-Up |
| Hazards › Name | The lithium-ion battery back-up can overheat, posing a fire hazard. |
| Injuries › Name | There have been three reports of backup batteries that have overheated and caught fire. No injuries have been reported, but minor property damage has been reported. |
| Products › Name | Flo Smart Water Monitor Lithium-Ion Battery Back-Ups |
| Products › Number Of Units | About 10,000 (In addition, about 14 units sold in Canada) |
| Recall I D | 9591 |
| Remedies › Name | Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries. |
| Retailers › Name | Lowe's, The Home Depot and other stores nationwide and online including at Amazon.com from August 2019 through November 2022 for about $250 for the battery. |
| Recall Date | 2023-04-13T00:00:00 |
| Description | This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001. |
| Distributors › Name | Moen Incorporated, of North Olmsted, Ohio |
| Recall Number | 23178 |
| Manufacturers › Name | Moen Incorporated, of North Olmsted, Ohio |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/flo-battery-backup-flo-smart-water-monitors-recalled-due-fire-hazard |
| Consumer Contact | Moen Incorporated toll-free at 844-633-8356 from 8 a.m. to 8 p.m. ET Monday through Friday and from 11 a.m. to 8 p.m. ET Saturday, or online at https://www.moen.com/product-safety-recalls/flo-lithium-ion-battery-backup-model-920-001 or https://www.moen.com and click on "Product Safety Recalls" for more information. |
| Last Publish Date | 2023-04-13T00:00:00 |
| Manufacturer Countries › Country | China |