CPSCGeneral Alert

Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard

Name: Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard
Brand: Moen Incorporated, of North Olmsted, Ohio
SKU: CPSC-23178
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: April 13, 2023Recall ID: 23178Category: generalCountry: US

Reason for Recall / Hazard

The lithium-ion battery back-up can overheat, posing a fire hazard.

Product Description & Identification

This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.

Affected Products

Flo Smart Water Monitor Lithium-Ion Battery Back-Ups

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2023/Moen-Recalls-Flo-Battery-Back-Ups-for-Flo-Smart-Water-Monitors-Due-to-Fire-Hazard
Title	Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard
Images › U R L	https://www.cpsc.gov/s3fs-public/flo-lithium-ion.png
Images › Caption	Recalled Flo Lithium-Ion Battery Back-Up
Hazards › Name	The lithium-ion battery back-up can overheat, posing a fire hazard.
Injuries › Name	There have been three reports of backup batteries that have overheated and caught fire. No injuries have been reported, but minor property damage has been reported.
Products › Name	Flo Smart Water Monitor Lithium-Ion Battery Back-Ups
Products › Number Of Units	About 10,000 (In addition, about 14 units sold in Canada)
Recall I D	9591
Remedies › Name	Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.
Retailers › Name	Lowe's, The Home Depot and other stores nationwide and online including at Amazon.com from August 2019 through November 2022 for about $250 for the battery.
Recall Date	2023-04-13T00:00:00
Description	This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.
Distributors › Name	Moen Incorporated, of North Olmsted, Ohio
Recall Number	23178
Manufacturers › Name	Moen Incorporated, of North Olmsted, Ohio
Remedy Options › Option	Refund
Inconjunctions › U R L	https://recalls-rappels.canada.ca/en/alert-recall/flo-battery-backup-flo-smart-water-monitors-recalled-due-fire-hazard
Consumer Contact	Moen Incorporated toll-free at 844-633-8356 from 8 a.m. to 8 p.m. ET Monday through Friday and from 11 a.m. to 8 p.m. ET Saturday, or online at https://www.moen.com/product-safety-recalls/flo-lithium-ion-battery-backup-model-920-001 or https://www.moen.com and click on "Product Safety Recalls" for more information.
Last Publish Date	2023-04-13T00:00:00
Manufacturer Countries › Country	China

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Overview

Recalling FirmMoen Incorporated, of North Olmsted, Ohio

Recall Hazard Severity

Caution (Class III)

Official Agency Alert

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🚨 SAFETY ALERT: Moen Incorporated, of North Olmsted, Ohio - Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard

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https://therecallfile.com/recalls/moen-recalls-flo-battery-back-ups-for-flo-smart-water-monitors-due-to/CPSC-23178

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Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard