Mobile Stands for Large Interactive Flat Panel Displays Recalled Due to Tip-Over and Entrapment Hazards; Imported by SMART Technologies
USMobile Stands for Large Interactive Flat Panel Displays Recalled Due to Tip-Over and Entrapment Hazards; Imported by SMART Technologies
Reason for Recall / Hazard
The wheelbase welds on the stands can bend or break while the stand is being moved, causing the stands to fall over, posing tip-over and entrapment hazards.
Product Description & Identification
This recall involves SMART Technologies' Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays. The recalled stands have model numbers FSE-400 (worldwide) and FSE-410 (US and Canada). They are white in color and have a wheelbase with four wheels. The model number, serial number and SMART logo are located on a label on the back of the mobile stand. Consumers should go online to https://support.smarttech.com/docs/accessories/stands-and-wall-mounts/fse-400/en/important-info/important-info.cshtml to see if their serial number is included in this recall.
Affected Products
Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Mobile-Stands-for-Large-Interactive-Flat-Panel-Displays-Recalled-Due-to-Tip-Over-and-Entrapment-Hazards-Imported-by-SMART-Technologies |
| Title | Mobile Stands for Large Interactive Flat Panel Displays Recalled Due to Tip-Over and Entrapment Hazards; Imported by SMART Technologies |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recalled Electric Height-Adjustable Mobile Stand for Large Interactive Flat Panel Displays.png |
| Images › 1 › Caption | Recalled Electric Height-Adjustable Mobile Stand for Large Interactive Flat Panel Displays |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Location of serial number, model number and SMART logo on the back of the recalled mobile stand.png |
| Images › 2 › Caption | Location of serial number, model number and SMART logo on the back of the recalled mobile stand |
| Hazards › Name | The wheelbase welds on the stands can bend or break while the stand is being moved, causing the stands to fall over, posing tip-over and entrapment hazards. |
| Injuries › Name | The firm has received one report of the wheelbase welds breaking while the stand was being moved. No injuries have been reported. |
| Products › Name | Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays |
| Products › Number Of Units | About 750 |
| Recall I D | 9871 |
| Remedies › Name | Consumers should immediately stop using the recalled mobile stands and contact SMART Technologies ULC for an on-site replacement of the wheelbase free of charge. SMART and its authorized resellers are contacting known purchasers directly. |
| Importers › Name | SMART Technologies ULC, of Canada |
| Retailers › Name | SMART authorized distributors and resellers who sold directly to businesses nationwide from May 2023 through December 2023 for about $1,735. |
| Recall Date | 2024-02-29T00:00:00 |
| Description | This recall involves SMART Technologies' Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays. The recalled stands have model numbers FSE-400 (worldwide) and FSE-410 (US and Canada). They are white in color and have a wheelbase with four wheels. The model number, serial number and SMART logo are located on a label on the back of the mobile stand. Consumers should go online to https://support.smarttech.com/docs/accessories/stands-and-wall-mounts/fse-400/en/important-info/important-info.cshtml to see if their serial number is included in this recall. |
| Recall Number | 24134 |
| Remedy Options › Option | Replace |
| Consumer Contact | Contact SMART Technologies ULC toll-free at 888-427-6278 from 6 a.m. to 6 p.m. MT Monday through Friday, or online at https://support.smarttech.com/docs/general-support-info/en/recalls or https://www.smarttech.com/en/connect-with-smart/contact-support or https://www.smarttech.com and click on "RECALLS" at the bottom of the page under "Support and training" for more information. |
| Last Publish Date | 2024-02-29T00:00:00 |
| Manufacturer Countries › Country | Netherlands |
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🚨 SAFETY ALERT: Mobile Stands for Large Interactive Flat Panel Displays Recalled Due to Tip-Over and Entrapment Hazards; Imported by SMART Technologies Check if your household is affected: https://therecallfile.com/recalls/mobile-stands-for-large-interactive-flat-panel-displays-recalled-due-t/CPSC-24134
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