CPSCGeneral Alert

Matrix Fitness Ascent Trainers and Ellipticals Recalled by Johnson Health Tech Due to Fire Hazard

Name: Matrix Fitness Ascent Trainers and Ellipticals Recalled by Johnson Health Tech Due to Fire Hazard
Brand: Matrix
SKU: CPSC-14086
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: January 23, 2014Recall ID: 14086Category: generalCountry: US

Reason for Recall / Hazard

Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.

Product Description & Identification

This recall involves all Matrix Fitness Ascent Trainers® and Elliptical trainers installed from November 2011 through December 2012. All Ascent Trainers and Ellipticals have a swing-arm handle design, with pedals that rotate in an elliptical path. Units also have stationary handlebars. The Ascent Trainers® are similar to the Elliptical machines, but include an incline function. Users operate the machines in a standing position. The Ellipticals are black and silver-colored. The Ascent Trainers are also black and silver-colored with an orange accent color on the machine's body and foot pedals. "Matrix" is printed on the machines body and handlebars. When assembled, the machines are about 70" high x 29" wide and 68" long. The machines involved in this recall have a decal at the center/bottom of the units with model numbers beginning with A3x, A5x, A7x, E3x, E5x or E7x.

Affected Products

Ascent Trainer® by Matrix and Matrix Fitness Elliptical

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2014/Matrix-Fitness-Ascent-Trainers-and-Ellipticals-Recalled-by-Johnson-Health-Tech
Title	Matrix Fitness Ascent Trainers and Ellipticals Recalled by Johnson Health Tech Due to Fire Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2014.14086.A3xLARGE.jpg
Images › 1 › Caption	Matrix A3x Ascent Trainer®
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2014.14086.A7X%2520%5Blftpg%5D%25209-16-11LARGE.jpg
Images › 2 › Caption	Matrix A7x Ascent Trainer®
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2014.14086.model%2520number%2520locationLARGE.jpg
Images › 3 › Caption	Model number location
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2014.14086.E3XE%2520%5Blftpg%5D%25202011LARGE.jpg
Images › 4 › Caption	E3x Elliptical
Hazards › Name	Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.
Injuries › Name	The company reports 44 incidents of sparking, smoking, charring and/or melting at the power cord and socket. There was one report of the power socket and cord catching fire. No injuries have been reported.
Products › Name	Ascent Trainer® by Matrix and Matrix Fitness Elliptical
Products › Type	Exercise Equipment
Products › Category I D	68360
Products › Number Of Units	About 2,800 in the U.S.
Recall I D	1602
Remedies › Name	Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Units are self-powered and can be used without being plugged into an electrical outlet.
Importers › Name	Johnson Health Tech North America, Inc. of Cottage Grove, Wis.
Retailers › Name	Johnson Health Tech North America to dealers, commercial fitness facilities such as health clubs and military facilities nationwide, from November 2011 through December 2012, for about $6,000 to $11,000 depending on console installed.
Recall Date	2014-01-23T00:00:00
Description	This recall involves all Matrix Fitness Ascent Trainers® and Elliptical trainers installed from November 2011 through December 2012. All Ascent Trainers and Ellipticals have a swing-arm handle design, with pedals that rotate in an elliptical path. Units also have stationary handlebars. The Ascent Trainers® are similar to the Elliptical machines, but include an incline function. Users operate the machines in a standing position. The Ellipticals are black and silver-colored. The Ascent Trainers are also black and silver-colored with an orange accent color on the machine's body and foot pedals. "Matrix" is printed on the machines body and handlebars. When assembled, the machines are about 70" high x 29" wide and 68" long. The machines involved in this recall have a decal at the center/bottom of the units with model numbers beginning with A3x, A5x, A7x, E3x, E5x or E7x.
Recall Number	14086
Remedy Options › Option	Repair
Consumer Contact	Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.
Last Publish Date	2015-01-08T00:00:00
Manufacturer Countries › Country	Taiwan

Check Other Products In Your Household

Free Safety Tools

Safety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:

Barcode Scanner VIN Vehicle Check Pantry Safety Audit

Overview

Recall Hazard Severity

Caution (Class III)

Official Agency Alert

📢 Share Warning

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: Matrix Fitness Ascent Trainers and Ellipticals Recalled by Johnson Health Tech Due to Fire Hazard

Check if your household is affected:
https://therecallfile.com/recalls/matrix-fitness-ascent-trainers-and-ellipticals-recalled-by-johnson-hea/CPSC-14086

WhatsApp Facebook

Join Alertlist

Get instant email updates whenever critical safety recalls like this are published.

Featured on Product Hunt

Help support our public safety mission and check out our community launch.

Support The Recall File

Help keep official recall alerts free, accessible, and fast for everyone.

Spread the WordMatrix Fitness Ascent Trainers and Ellipticals Recalled by Johnson Health Tech Due to Fire Hazard

Matrix Fitness Ascent Trainers and Ellipticals Recalled by Johnson Health Tech Due to Fire Hazard