Matrix Fitness Ascent Trainers and Ellipticals Recalled by Johnson Health Tech D...
Reason for Recall / Hazard
Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.
Product Description & Identification
This recall involves all Matrix Fitness Ascent Trainers® and Elliptical trainers installed from November 2011 through December 2012. All Ascent Trainers and Ellipticals have a swing-arm handle design, with pedals that rotate in an elliptical path. Units also have stationary handlebars. The Ascent Trainers® are similar to the Elliptical machines, but include an incline function. Users operate the machines in a standing position. The Ellipticals are black and silver-colored. The Ascent Trainers are also black and silver-colored with an orange accent color on the machine's body and foot pedals. "Matrix" is printed on the machines body and handlebars. When assembled, the machines are about 70" high x 29" wide and 68" long. The machines involved in this recall have a decal at the center/bottom of the units with model numbers beginning with A3x, A5x, A7x, E3x, E5x or E7x.
Affected Products
Ascent Trainer® by Matrix and Matrix Fitness Elliptical
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2014/Matrix-Fitness-Ascent-Trainers-and-Ellipticals-Recalled-by-Johnson-Health-Tech |
| Title | Matrix Fitness Ascent Trainers and Ellipticals Recalled by Johnson Health Tech Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14086.A3xLARGE.jpg |
| Images › 1 › Caption | Matrix A3x Ascent Trainer® |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14086.A7X%2520%5Blftpg%5D%25209-16-11LARGE.jpg |
| Images › 2 › Caption | Matrix A7x Ascent Trainer® |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14086.model%2520number%2520locationLARGE.jpg |
| Images › 3 › Caption | Model number location |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14086.E3XE%2520%5Blftpg%5D%25202011LARGE.jpg |
| Images › 4 › Caption | E3x Elliptical |
| Hazards › Name | Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard. |
| Injuries › Name | The company reports 44 incidents of sparking, smoking, charring and/or melting at the power cord and socket. There was one report of the power socket and cord catching fire. No injuries have been reported. |
| Products › Name | Ascent Trainer® by Matrix and Matrix Fitness Elliptical |
| Products › Type | Exercise Equipment |
| Products › Category I D | 68360 |
| Products › Number Of Units | About 2,800 in the U.S. |
| Recall I D | 1602 |
| Remedies › Name | Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Units are self-powered and can be used without being plugged into an electrical outlet. |
| Importers › Name | Johnson Health Tech North America, Inc. of Cottage Grove, Wis. |
| Retailers › Name | Johnson Health Tech North America to dealers, commercial fitness facilities such as health clubs and military facilities nationwide, from November 2011 through December 2012, for about $6,000 to $11,000 depending on console installed. |
| Recall Date | 2014-01-23T00:00:00 |
| Description | This recall involves all Matrix Fitness Ascent Trainers® and Elliptical trainers installed from November 2011 through December 2012. All Ascent Trainers and Ellipticals have a swing-arm handle design, with pedals that rotate in an elliptical path. Units also have stationary handlebars. The Ascent Trainers® are similar to the Elliptical machines, but include an incline function. Users operate the machines in a standing position. The Ellipticals are black and silver-colored. The Ascent Trainers are also black and silver-colored with an orange accent color on the machine's body and foot pedals. "Matrix" is printed on the machines body and handlebars. When assembled, the machines are about 70" high x 29" wide and 68" long. The machines involved in this recall have a decal at the center/bottom of the units with model numbers beginning with A3x, A5x, A7x, E3x, E5x or E7x. |
| Recall Number | 14086 |
| Remedy Options › Option | Repair |
| Consumer Contact | Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page. |
| Last Publish Date | 2015-01-08T00:00:00 |
| Manufacturer Countries › Country | Taiwan |